Technical Sales Support Specialist

Egreenservices; Lexington (KY); On-site; USD 69,000 - 105,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility policy

Job summary

Illinois Tool Works in Lexington seeks a Technical Support Specialist to drive persuasion and align with customer needs in a fast-paced KY market. You will support senior account executives with prospecting and follow-up strategies, while collaborating with product teams to position new offerings in the Lexington region.

You'll deliver persuasive product demos, cultivate referral channels, and manage multiple priorities under deadlines, backed by mentorship, benefits, and a flexible policy.

Qualifications

• Ability to manage competing priorities under tight deadlines.
• Diplomacy to align stakeholders with a unified approach.
• Collaborative mindset with cross-functional teams.
• Strong track record in First Call Resolution within technical support.”

Responsibilities

• Decode why KY buyers say yes and tailor strategies accordingly.
• Support senior account executives with prospecting and follow-up planning.
• Collaborate with product teams to position offerings in Lexington.
• Carry the booth conversation forward to next steps.
• Pitch and adjust messaging to close deals.

Skills

Prioritization

Stakeholder diplomacy

Collaboration

First Call Resolution

Job description

Illinois Tool Works in Lexington seeks a Technical Support Specialist to drive persuasion and align with customer needs in a fast-paced KY market. You will support senior account executives with prospecting and follow-up strategies, while collaborating with product teams to position new offerings in the Lexington region.

You'll deliver persuasive product demos, cultivate referral channels, and manage multiple priorities under deadlines, backed by mentorship, benefits, and a flexible policy.