Technical Sales & Service Representative

Rust-Oleum; New Holland (Lancaster County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Commission-based incentive opportunity

Comprehensive benefits package

Paid time off and holidays

Professional development opportunities

Supportive team environment

Opportunity to influence growth within

Job summary

FinishWorks is a leading provider of high-performance coating solutions for wood, metal, and plastic applications. We pride ourselves on delivering innovative products, technical expertise, and exceptional customer service throughout North America.

We are seeking an experienced Technical Sales & Service Representative to drive business growth and provide outstanding customer support throughout our Mid-Atlantic territory.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Chemistry, Manufacturing, or related field preferred.
• Strong relationship-building and customer service skills.
• Ability to communicate technical information effectively to diverse audiences.

Responsibilities

• Develop and execute territory growth plans.
• Identify and pursue new business opportunities.
• Maintain and strengthen relationships with existing customers.
• Conduct customer visits, product demonstrations, and technical consultations.
• Partner with customers to understand coating challenges and recommend solutions.
• Collaborate with internal teams to ensure customer satisfaction and project success.
• Monitor market trends, competitive activity, and industry developments.
• Maintain an active sales pipeline and provide regular forecasting updates.
• Support product trials, troubleshooting, and application evaluations.
• Represent FinishWorks professionally at customer locations and industry events.

Skills

Relationship building

Customer service

Technical communication

Microsoft Office

CRM systems

Self-motivation

Education

Bachelor's degree in Business or related field

Tools

CRM systems

Microsoft Office

Job description

Mid-Atlantic Region (PA, NJ, MD, DE)

Join the FinishWorks Team

FinishWorks is a leading provider of high-performance coating solutions for wood, metal, and plastic applications. We pride ourselves on delivering innovative products, technical expertise, and exceptional customer service throughout North America.

We are seeking an experienced and motivated Technical Sales & Service Representative to drive business growth and provide outstanding customer support throughout our Mid-Atlantic territory.

Position Summary

As a Technical Sales & Service Representative, you will be responsible for generating new business opportunities, maintaining and growing existing customer accounts, and providing technical support to customers within your assigned territory. You will serve as the primary representative of FinishWorks and play a critical role in strengthening customer relationships while identifying new opportunities for growth.

Key Responsibilities

• Develop and execute territory growth plans.
• Identify and pursue new business opportunities.
• Maintain and strengthen relationships with existing customers.
• Conduct customer visits, product demonstrations, and technical consultations.
• Partner with customers to understand coating challenges and recommend solutions.
• Collaborate with internal teams to ensure customer satisfaction and project success.
• Monitor market trends, competitive activity, and industry developments.
• Maintain an active sales pipeline and provide regular forecasting updates.
• Support product trials, troubleshooting, and application evaluations.
• Represent FinishWorks professionally at customer locations and industry events.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Chemistry, Manufacturing, or a related field preferred.
• Previous experience in industrial sales, technical sales, coatings, manufacturing, chemicals, or related industries.
• Strong relationship-building and customer service skills.
• Ability to communicate technical information effectively to diverse audiences.
• Strong organizational and time-management abilities.
• Self-motivated with the ability to work independently.
• Proficiency with Microsoft Office and CRM systems.
• Valid driver's license and willingness to travel extensively throughout the assigned territory.

What We Offer

• Competitive base salary
• Commission-based incentive opportunity
• Comprehensive benefits package
• Paid time off and holidays
• Professional development opportunities
• Supportive team environment
• Opportunity to influence growth within a strategic sales territory

Why FinishWorks?

This position offers the opportunity to take ownership of a growing territory with significant market potential. You will work directly with customers, help shape regional growth strategies, and contribute to the continued success of a respected industry leader.