Technical Records Specialist II - Boise Health Data & Support

Novalink Solutions; Boise (ID); On-site; USD 28,000 - 48,000; Full time

Job summary

Novalink Solutions seeks a Technical Records Specialist 2 for Boise, Idaho. The role starts with 15-25 hours per week and will increase to 35 hours per week.

The position supports Newborn Screening and Children's Special Health Programs, focusing on data collection, analysis, and reporting. You will maintain specialized software, provide technical support to families and health care providers, and contribute to quality improvement projects.

Qualifications

• Strong attention to detail and accuracy.
• Experience using Microsoft Excel, Word, Teams, and Outlook.
• Experience analyzing information and researching sources to identify and resolve issues.

Responsibilities

• Maintain specialized software for data collection, evaluation, and reporting.
• Provide customer service and technical assistance to external customers.
• Determine and explain compliance with laws, rules, regulations, policies; take appropriate action.
• Extract data for analysis, data visualization, or reports.
• Conduct data quality and improvement assessments and implement changes.
• Troubleshoot software or process problems and develop solutions.
• Assist with other tasks, projects, and priorities as assigned.

Skills

Data analysis

Attention to detail

Excel

Word

Teams

Outlook

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Novalink Solutions seeks a Technical Records Specialist 2 for Boise, Idaho. The role starts with 15-25 hours per week and will increase to 35 hours per week.

The position supports Newborn Screening and Children's Special Health Programs, focusing on data collection, analysis, and reporting. You will maintain specialized software, provide technical support to families and health care providers, and contribute to quality improvement projects.