Technical Records Specialist, Boise, ID, US

Intellibee Inc; Boise (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

GC Assistance

Job summary

IntelliBee seeks a Data Management Specialist – Public Health in Boise, Idaho to support newborn screening and children’s health programs. You will manage data collection, analysis, and reporting using specialized software, and provide timely service to families and healthcare providers.

This role requires strong attention to detail, data accuracy, and experience with MS Office and data systems, enabling collaboration with program staff and external partners.

Qualifications

• Experience collecting, analyzing, and reporting data.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Experience entering and retrieving data in a computerized record system.
• Experience drafting and proofreading business correspondence.

Responsibilities

• Maintain software for data collection, evaluation, and reporting.
• Provide customer service and technical assistance to external users.
• Explain compliance with laws and policies and take action as needed.
• Extract data for analysis, visualization, or reports.
• Conduct data quality assessments and implement improvements.
• Troubleshoot software or process problems and develop solutions.
• Assist with other tasks and priorities as assigned.

Skills

Data collection/analysis

Attention to detail

Customer service

Data entry/massaging data

Communication skills

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Data Management Specialist – Public Health, Boise, ID, US

Technical Records Specialist

The Newborn Screening and Children’s Special Health Programs are prevention and intervention programs that identify conditions that can affect a child’s long‑term health and seek to promote positive health outcomes and enhance quality of life. The Newborn Screening and Children’s Special Health Programs support health care services in the community through policy, technical assistance, care coordination, and resource linkage. A key component to measuring program effectiveness includes data collection, analysis, and reporting.

The Technical Records Specialist 2 will be an integral team member, responsible for managing data collection, and working with highly specialized software used for program implementation, evaluation, and reporting. This role is responsible for providing timely and consistent customer service for families seeking assistance or resources, providing technical support and troubleshooting for health care providers, and assisting with quality improvement projects .

The ideal candidate will be a collaborative and motivated self‑starter who loves data; has experience working with data management software or databases; high attention to detail; and has an interest in children’s health programs.

Example of Duties:

• Maintain specialized software used for program data collection, evaluation, and reporting
• Provide customer service and technical assistance to external customers
• Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action
• Extract data for analysis, data visualization, or reports
• Conduct data quality and improvement assessments and implement changes
• Troubleshoot software or process problems and develop solutions
• Assists with other tasks, projects, and priorities as assigned.

Minimum Job Specifications/ Certifications:

This position requires:

• Requires excellent communication and customer services skills and experience.
• Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
• Requires strong attention to detail and accuracy.
• Experience entering and retrieving data using a computerized record system.
• Experience composing and proofreading business correspondence.
• Experience using Microsoft Excel, Word, Teams, and Outlook.
• Monitoring record systems to identify and correct errors
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
• Experience interacting with individuals from varying cultural and socio‑economic backgrounds in stressful situations
• Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.

Skill Matrix:

• Requires excellent communication and customer services skills and experience. Required 1 Years

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.