Health Data & Records Specialist - Newborn Screening

ATC; Boise (ID); On-site; USD 40,000 - 60,000; Full time

Job summary

ATC in Boise, Idaho, seeks a Technical Records Specialist 2 to manage program data collection, evaluation, and reporting. The role provides timely customer service to families seeking resources and supports health program operations with data-driven decisions.

The ideal candidate has experience with data management software or databases, strong attention to detail, and the ability to work autonomously or in teams. Knowledge of health programs is a plus.

Qualifications

• Excellent communication and customer service skills.
• Experience analyzing information and researching various sources to identify and resolve problems.
• Experience entering and retrieving data using a computerized record system.
• Experience composing and proofreading business correspondence.
• Experience using Microsoft Excel, Word, Teams, and Outlook.
• Monitoring record systems to identify and correct errors.
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
• Experience interacting with individuals from varying cultural and socio-economic backgrounds in stressful situations.
• Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.

Responsibilities

• Maintain specialized software used for program data collection, evaluation, and reporting.
• Provide customer service and technical assistance to external customers.
• Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action.
• Extract data for analysis, data visualization, or reports.
• Conduct data quality and improvement assessments and implement changes.
• Troubleshoot software or process problems and develop solutions.
• Assists with other tasks, projects, and priorities as assigned.

Job description

ATC in Boise, Idaho, seeks a Technical Records Specialist 2 to manage program data collection, evaluation, and reporting. The role provides timely customer service to families seeking resources and supports health program operations with data-driven decisions.

The ideal candidate has experience with data management software or databases, strong attention to detail, and the ability to work autonomously or in teams. Knowledge of health programs is a plus.