Technical Records Specialist - Public Health Data (Contract)

DKMRBH Inc; Boise (ID); On-site; USD 28,000 - 39,000; Full time

Job summary

DKMRBH Inc seeks a detail-oriented Technical Records Specialist 2 to support public health programs focused on newborn screening and children's healthcare services. You will manage program records, maintain data systems, and provide customer and technical support.

The role involves data quality, analysis, reporting, and supporting data visualization while ensuring compliance with applicable policies and regulations. 8+ month contract with potential extension or conversion.

Qualifications

• Minimum 1 year of customer service experience.
• Experience with computerized record management systems.
• Proficiency in Microsoft Excel, Word, Teams, and Outlook.
• Strong attention to detail, research, and problem-solving skills.
• Ability to interpret and apply policies, procedures, and regulations.

Responsibilities

• Maintain specialized software and databases for data collection and reporting.
• Provide customer service and technical assistance to healthcare providers and external stakeholders.
• Enter, retrieve, review, and validate records for accuracy.
• Extract data and assist with analysis, reporting, and data visualization.
• Identify data discrepancies and support quality improvement initiatives.
• Troubleshoot system and process issues and recommend solutions.
• Interpret and apply program policies, regulations, and compliance requirements.

Skills

Customer service

Communication

Detail oriented

Independent work

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Outlook

Job description

DKMRBH Inc seeks a detail-oriented Technical Records Specialist 2 to support public health programs focused on newborn screening and children's healthcare services. You will manage program records, maintain data systems, and provide customer and technical support.

The role involves data quality, analysis, reporting, and supporting data visualization while ensuring compliance with applicable policies and regulations. 8+ month contract with potential extension or conversion.