Technical Products Customer Support Specialist

Manpower, Inc.; California; Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

Manpower, Inc. is supporting a global transportation technology leader seeking a Customer Service Representative - Technical Products in Sacramento, CA.

You will be the primary contact for customer inquiries about parts, services and technical equipment, coordinating with engineering, sourcing and factory teams. The role emphasizes accurate quotations, sales and purchase orders in SAP, proactive order status updates, and strong communication to maintain relationships.

Formación

• Experience in customer service, inside sales support, order management, or another customer-facing role.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Excel, Outlook, and Microsoft 365 applications.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• SAP or ERP system experience is preferred; technical or manufacturing industry experience is a plus.

Responsabilidades

• Serve as the primary point of contact for customer inquiries regarding parts, services, and technical equipment.
• Prepare and manage quotations, sales orders, purchase orders, and order updates within SAP.
• Coordinate with engineering, sourcing, operations, and factory teams to provide pricing, technical information, and issue resolution.
• Monitor order status, shipment schedules, and customer requests to ensure timely fulfillment.
• Maintain strong customer relationships through proactive communication and exceptional service.

Conocimientos

Customer service experience

Communication skills

Interpersonal skills

Attention to detail

Herramientas

SAP

ERP systems

Descripción del empleo

Manpower, Inc. is supporting a global transportation technology leader seeking a Customer Service Representative - Technical Products in Sacramento, CA.

You will be the primary contact for customer inquiries about parts, services and technical equipment, coordinating with engineering, sourcing and factory teams. The role emphasizes accurate quotations, sales and purchase orders in SAP, proactive order status updates, and strong communication to maintain relationships.