Technical Product Support Pro for Windows & Doors
Marvin
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Job summary
Marvin is seeking a Product Support Specialist to join our Customer Service & Support team. You will assist customers, dealers, and internal partners with technical questions and issues related to our premium windows, doors, and skylights.
You will troubleshoot product and installation concerns and document cases in our CRM system. You will collaborate closely with manufacturing, engineering, and field teams to ensure timely, accurate resolutions.
Responsibilities
- Assist customers, dealers, and internal partners with technical questions and issues related to Marvin's premium windows, doors, and skylights.
- Troubleshoot product and installation concerns, document cases in our CRM system.
Job description
Marvin is seeking a Product Support Specialist to join our Customer Service & Support team. You will assist customers, dealers, and internal partners with technical questions and issues related to our premium windows, doors, and skylights.
You will troubleshoot product and installation concerns and document cases in our CRM system. You will collaborate closely with manufacturing, engineering, and field teams to ensure timely, accurate resolutions.
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