Technical PM, Voice AI – End-to-End Delivery

Acclaim; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Secure workspace

Start-up culture

Rapid career progression

Entrepreneurial spirit

Award-winning devices

Job summary

Acclaim is seeking a Technical Project Manager for end-to-end ownership of customer-focused projects in a voice-first AI CX platform. You will drive scoping, planning, and production hand-off while coordinating with clients and an AI/ML engineering team.

The role requires 5+ years in project management, deep experience with Voice AI (TTS/ASR) and telephony tech, and a data-driven, customer-first mindset. A background in launching AI/ML products is a plus in a fast-paced BigTech/AI startup

Qualifications

• 5+ years of project management experience.
• Strong knowledge of Voice AI, including TTS/ASR and related tech.
• Customer-first, data-driven mindset.
• Experience launching AI/ML products is a plus.

Responsibilities

• Oversee adaptation of our platform for customer needs and requirements.
• Monitor customer expectations and fulfil them.
• Ensure delivery of client-requested features from release planning to product lifecycle.
• Understand effort required for product development and team involvement.
• Ensure alignment of product with customer requirements.
• Own the product from our side and provide status updates to clients.
• Oversee project scope, resources, and budget adherence for optimal performance.
• Maintain high-quality standards through testing before releases.
• Set and monitor key product metrics and adjust goals based on feedback.

Skills

Project management

Voice AI platforms

Data-driven mindset

Agile / Scrum

Tools

TTS

ASR

Speech recognition

Telephony technologies

Job description

Acclaim is seeking a Technical Project Manager for end-to-end ownership of customer-focused projects in a voice-first AI CX platform. You will drive scoping, planning, and production hand-off while coordinating with clients and an AI/ML engineering team.

The role requires 5+ years in project management, deep experience with Voice AI (TTS/ASR) and telephony tech, and a data-driven, customer-first mindset. A background in launching AI/ML products is a plus in a fast-paced BigTech/AI startup