AI Speech & Audio Delivery Lead

Appen Limited; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Appen is seeking a Strategic Project Lead – Speech & Audio to drive end-to-end data programs for frontier AI. You will own delivery, manage client communications, and translate requirements into robust annotation workflows and quality standards.

Join a team that blends project management with domain expertise to shape speech, audio, and voice AI solutions. You will mentor Operations Specialists and contribute to capability development in a fast-evolving AI landscape.

Qualifications

• 1–2+ years of experience in AI data operations, project coordination, or delivery, ideally in a GenAI or frontier AI environment.
• Hands-on familiarity with at least one speech, audio, language, or conversational AI workflow.
• Experience coordinating projects or workstreams, managing stakeholders, and communicating with clients.
• Understanding of data quality, annotation workflows, and quality assurance methods.
• Ability to turn client requirements into clear guidelines, workflows, and quality standards.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-moving environment.

Responsibilities

• Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks.
• Manage client communication, status updates, workshops, and escalations.
• Translate client requirements into annotation guidelines, workflows, tooling, and quality standards.
• Define and monitor quality metrics, including transcription accuracy, word error rate (WER), diarization, and linguistic consistency.
• Troubleshoot quality issues and resolve ambiguous requirements with clients.
• Provide domain expertise across speech and audio workflows, advising on feasibility, evaluation methods, and tooling.
• Build reusable guidelines, SOPs, and QA frameworks while mentoring Operations Specialists.
• Support new project scoping, pilots, and capability development as speech and voice AI evolves.

Skills

AI data operations

Project coordination

Client communication

Quality ownership

Speech/audio AI workflow

Job description

Appen is seeking a Strategic Project Lead – Speech & Audio to drive end-to-end data programs for frontier AI. You will own delivery, manage client communications, and translate requirements into robust annotation workflows and quality standards.

Join a team that blends project management with domain expertise to shape speech, audio, and voice AI solutions. You will mentor Operations Specialists and contribute to capability development in a fast-evolving AI landscape.