Project Manager (Voice AI Sprints)

The AI Call; United States; Remote; USD 75,000 - 115,000; Full time

Benefits offered by this job

Remote work setup

Sprint bonuses

Competitive salary

Job summary

The AI Call Agency is hiring a Technical Project Manager (Voice AI Sprints) to orchestrate end-to-end voice AI deployments, onboarding, and QA in 2-4 week cycles. You will bridge client stakeholders and our engineering team, leading agile sprints and ensuring delivery against strict accuracy and latency benchmarks.

You will manage Jira, ClickUp, and Notion boards, translate requirements into user stories, coordinate QA loops, and maintain dashboards for executives.

Qualifications

• 3+ years of technical project management or Scrum Master experience in software or digital agencies.
• Demonstrated mastery of project tracking tools (Jira, ClickUp, Linear, Notion).
• Solid understanding of AI, API integrations, webhooks, or telephony concepts (SIP, Twilio, WebRTC).
• Proven track record of managing multi-stakeholder delivery timelines with zero slippage.
• Exceptional English written and verbal communication skills for client-facing presentations.

Responsibilities

• Lead daily standups, sprint planning, backlog refinement, and retrospectives for engineering squads.
• Serve as the primary technical point of contact during enterprise voice AI client onboarding.
• Translate client business requirements, call scripts, and telephony routing diagrams into clear user stories and acceptance criteria.
• Coordinate QA testing loops for voice prompts, interruptibility, speech-to-text accuracy, and CRM webhooks.
• Maintain transparent project dashboards in Jira, ClickUp, and Slack for executive stakeholders.
• Drive continuous improvements in agency delivery velocity, reducing time-to-live for custom agent deployments.

Skills

Technical project management

Scrum / Agile

English communication

Tools

Jira

ClickUp

Linear

Notion

Job description

Operations & Delivery Actively Hiring Full-Time Remote (US / Global)

Technical Project Manager (Voice AI Sprints)

Orchestrate end-to-end voice AI deployment sprints, sprint backlog grooming, client onboarding, and quality assurance at The AI Call Agency.

As a Technical Project Manager (Voice AI Sprints) at The AI Call, you will bridge client stakeholders and our engineering squad. You will lead agile sprints to take voice AI concepts from prompt architecture and telephony trunking through rigorous testing and live enterprise deployment in 2 to 4-week delivery cycles.

You will manage project boards in Jira, ClickUp, and Notion, coordinate client feedback loops, track sprint burn-down charts, and ensure every custom voice agent meets strict accuracy and latency benchmarks before going live.

Key Responsibilities

Lead daily standups, sprint planning, backlog refinement, and retrospectives for engineering squads.

Serve as the primary technical point of contact during enterprise voice AI client onboarding.

Translate client business requirements, call scripts, and telephony routing diagrams into clear user stories and acceptance criteria.

Coordinate QA testing loops for voice prompts, interruptibility, speech-to-text accuracy, and CRM webhooks.

Maintain transparent project dashboards in Jira, ClickUp, and Slack for executive stakeholders.

Drive continuous improvements in agency delivery velocity, reducing time-to-live for custom agent deployments.

Required Qualifications & Experience

3+ years of technical project management or Scrum Master experience in software or digital agencies.

Demonstrated mastery of project tracking tools (Jira, ClickUp, Linear, Notion).

Solid understanding of AI, API integrations, webhooks, or telephony concepts (SIP, Twilio, WebRTC).

Proven track record of managing multi-stakeholder delivery timelines with zero slippage.

Exceptional English written and verbal communication skills for client-facing presentations.

PMP, CSM, or Agile Certified Practitioner credentials preferred but not strictly required.

Delivery Management Stack

• Daily Asynchronous Standups
• Velocity & Burn-down Analytics

QA & Client Delivery

• Call Simulation & Stress Testing
• Loom Video Walkthroughs
• Bi-weekly Sprint Demos

What We Offer

• Competitive Salary ($75k - $115k/yr)
• 100% Remote Global Work Setup
• Sprint Delivery Bonuses