Technical Operations Admin & Calendar Specialist

American Airlines; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Additional benefits

Job summary

American Airlines is seeking an Administrative Assistant in Technical Operations at our Fort Worth, TX HQ. You will provide essential administrative support to leadership and ODA personnel, manage calendars, prepare meetings and documents, and oversee invoices and onboarding processes.

The role requires strong Microsoft Office skills, excellent communication, and attention to detail. Experience with COUPA/WorkBrain and prior airline exposure are preferred, with a path toward greater operational

Qualifications

• High School diploma or GED equivalency.
• Working knowledge of WorkBrain and/or COUPA.
• Previous airline experience.
• Associate's or Bachelor's degree in Business Administration, Communications, Organizational Leadership, or a related field.

Responsibilities

• Maintain timekeeping entries in Workbrain for all employees and update FMLA information.
• Compile, distribute, and maintain organizational records, reports, distribution lists, and administrative trackingsystems.
• Manage department and ODA calendars, scheduling, recurring meetings, and organizational communications.
• Create and standardize agendas, presentations, minutes, action-item tracking, and follow-up communication for ODA leadership.
• Process orders and professional service invoices in COUPA and support ODA budget tracking through consistent logging and tracking.
• Coordinate onboarding and offboarding activities for employees and consultants.
• Manage incoming and outgoing email, mail, shipping, office logistics, and related administrative services.
• Support training coordination, employee recognition programs, and department communications.
• Identify opportunities for process improvement, standardization, automation, and administrative efficiency improvements.
• Handle confidential and sensitive information with professionalism and discretion.

Skills

MS Outlook

MS Word

MS Excel

MS PowerPoint

MS Teams

SharePoint

Organizational skills

Time management

Written communication

Verbal communication

Attention to detail

Process learning

Reporting & metrics

Independent worker

Education

High School diploma or GED

Associate's or Bachelor's degree in Business Administration

Associate's or Bachelor's degree in Communications

Associate's or Bachelor's degree in Organizational Leadership

Tools

WorkBrain

COUPA

Job description

American Airlines is seeking an Administrative Assistant in Technical Operations at our Fort Worth, TX HQ. You will provide essential administrative support to leadership and ODA personnel, manage calendars, prepare meetings and documents, and oversee invoices and onboarding processes.

The role requires strong Microsoft Office skills, excellent communication, and attention to detail. Experience with COUPA/WorkBrain and prior airline exposure are preferred, with a path toward greater operational