Administrative Assistant, Technical Operations

American Airlines; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Additional benefits

Job summary

American Airlines is seeking an Administrative Assistant in Technical Operations at our Fort Worth, TX HQ. You will provide essential administrative support to leadership and ODA personnel, manage calendars, prepare meetings and documents, and oversee invoices and onboarding processes.

The role requires strong Microsoft Office skills, excellent communication, and attention to detail. Experience with COUPA/WorkBrain and prior airline exposure are preferred, with a path toward greater operational

Qualifications

• High School diploma or GED equivalency.
• Working knowledge of WorkBrain and/or COUPA.
• Previous airline experience.
• Associate's or Bachelor's degree in Business Administration, Communications, Organizational Leadership, or a related field.

Responsibilities

• Maintain timekeeping entries in Workbrain for all employees and update FMLA information.
• Compile, distribute, and maintain organizational records, reports, distribution lists, and administrative trackingsystems.
• Manage department and ODA calendars, scheduling, recurring meetings, and organizational communications.
• Create and standardize agendas, presentations, minutes, action-item tracking, and follow-up communication for ODA leadership.
• Process orders and professional service invoices in COUPA and support ODA budget tracking through consistent logging and tracking.
• Coordinate onboarding and offboarding activities for employees and consultants.
• Manage incoming and outgoing email, mail, shipping, office logistics, and related administrative services.
• Support training coordination, employee recognition programs, and department communications.
• Identify opportunities for process improvement, standardization, automation, and administrative efficiency improvements.
• Handle confidential and sensitive information with professionalism and discretion.

Skills

MS Outlook

MS Word

MS Excel

MS PowerPoint

MS Teams

SharePoint

Organizational skills

Time management

Written communication

Verbal communication

Attention to detail

Process learning

Reporting & metrics

Independent worker

Education

High School diploma or GED

Associate's or Bachelor's degree in Business Administration

Associate's or Bachelor's degree in Communications

Associate's or Bachelor's degree in Organizational Leadership

Tools

WorkBrain

COUPA

Job description

Administrative Assistant, Technical Operations

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Administrative Assistant, Technical Operations Posting Start Date: 9/11/26

Location:DFW Headquarters Building 8 (DFW-SV08)
Cities:Fort Worth - TX
Requisition ID:88156

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This jobis amemberof the Certification,ODA, and Project EngineeringTeam within theTechnicalOperationsDivision.
• Provide administrative andoperationalsupporttodepartmentleadership, ODApersonnel and professional contract services.
  What you'lldo

What you'll do

• Maintaintimekeeping entriesinWorkbrainfor all employees and update FMLAinformation.Thisincludes accurate timekeepingwith variable shiftsandovertime entries.
• Compile, distribute,andmaintainorganizational records,reports, distribution lists,and administrative trackingsystems.
• Manage departmentandODA calendars,scheduling, recurring meetings, andorganizationalcommunications.
• Create and standardize agendas,creativepresentations, minutes,actionitem tracking,andfollow-up communicationsto supportODA leadership.
• Process orders and professional service invoices inCOUPAand supportODA budgettrackingthroughconsistentloggingandtracking.
• Coordinate onboardingand offboarding activitiesforemployees andconsultants.
• Manageincoming and outgoing email,mail, shipping, officelogistics,andrelatedadministrative services.
• Support trainingcoordination, employeerecognitionprograms, anddepartment communications.
• Identify opportunitiesforprocess improvement, standardization, automation,and administrativeefficiencyimprovements.
• Handle confidentialand sensitive informationwith professionalismanddiscretion.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

• Working knowledgeof WorkBrain and/orCOUPA
• Previous airlineexperience
• Associate's or Bachelor's degreeinBusiness Administration, Communications,OrganizationalLeadership,or a relatedfield.

Skills, Licenses & Certifications

• Proficiency with MicrosoftOutlook,Word, Excel, PowerPoint, Teams,andSharePoint.
• Strong organizationaland time-managementskillswith theability to managecompeting priorities.
• Excellent writtenand verbal communicationskills.
• Demonstrated attentiontodetail and commitmentto accuracy.
• Ability tolearncomplexbusiness processes, terminology, andorganizational structuresquickly.
• Experience developingreports,tracking metrics,or maintainingadministrative databases preferred.
• Ability to workindependently andexercise sound judgment.

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities:Fort Worth - TX
Requisition ID:88156

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