Technical Integration Specialist (Fully Remote)

Partner Company; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Unlimited vacation

Home office stipend

Professional development budget

Fully remote team

Collaborative international culture

Job summary

Partner Company, an AI-powered technology platform, is hiring a remote Technical Support Specialist to help onboard customers and guide API integrations. You’ll work with REST APIs, JSON, and best practices to enable seamless e-commerce connections.

Join a collaborative, fully remote team with international colleagues and a strong emphasis on growth, documentation improvement, and knowledge sharing.

Qualifications

• Experience in customer-facing technical support.
• Understanding of REST APIs, JSON, and integration best practices.
• Strong communication and problem-solving skills.

Responsibilities

• Support customer onboarding and integration of e-commerce platforms.
• Provide API guidance and technical troubleshooting.
• Improve onboarding processes and documentation.

Skills

Customer-facing support

REST APIs

API integration

Communication

Problem solving

Job description

• Support customer onboarding and integration of e-commerce platforms.
• Provide API guidance and technical troubleshooting.
• Improve onboarding processes and documentation.

Requirements:

• Experience in customer-facing technical support.
• Understanding of REST APIs, JSON, and integration best practices.
• Strong communication and problem-solving skills.
• Unlimited vacation and fully remote work.
• Home office stipend and professional development budget.
• Collaborative international team culture.

Partner Company

AI-powered technology platform transforming how consumers discover and purchase products online. A collaborative, inclusive, and fully remote team with international colleagues and a focus on professional growth.