Technical Integration Specialist (Fully Remote)

Constructor; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited vacation time

Fully remote work

Work from home stipend

Apple laptop

Annual training budget

Maternity and paternity leave

Job summary

Constructor is an AI-first ecommerce search and discovery platform designed to help brands integrate quickly and scale revenue. The team operates fully remotely, supporting customers across diverse geographies.

We offer unlimited vacation, a work-from-home stipend, an Apple laptop, and an annual training budget to keep you ahead in technical customer support. You will collaborate with customers and internal teams to resolve API and integration challenges.

Qualifications

• Experience in customer support or technical support roles.
• Knowledge of REST-based web services, APIs, and integration best practices.
• Excellent communication skills to explain technical concepts to non-technical audiences.

Responsibilities

• Provide first-level technical support to ecommerce companies integrating Constructor's platform.
• Collaborate with customers to understand integration needs and configure product catalogs.
• Troubleshoot API and integration issues with Customer Success teams.

Skills

Customer support

Technical support

APIs

RESTful services

Communication

Job description

• Provide first-level technical support to e-commerce companies integrating Constructor's platform.
• Collaborate with customers to understand integration needs and configure product catalogs.
• Troubleshoot API and integration issues alongside Customer Success teams.

Requirements:

• Experience in customer support or technical support roles.
• Knowledge of REST-based web services, APIs, and integration best practices.
• Excellent communication skills to explain technical concepts to non-technical audiences.
• Unlimited vacation time and fully remote work.
• Work from home stipend, Apple laptop, and annual training budget.
• Maternity and paternity leave for qualified employees.

Constructor

Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find products and enables brands to drive revenue. The company is fully remote, collaborative, and committed to diversity and employee growth.