Technical Inside Sales Specialist - Quotation & Solutions

Rotork; City of Rochester (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Rotork is seeking an Inside Sales Specialist in Rochester, NY to manage the full sales cycle—from RFQ intake to quotation development and order placement. You will collaborate with engineering, purchasing, and sales to craft technical and commercial proposals and ensure smooth handoffs to contracts.

The role requires consultative selling, strong communication, and the ability to work across teams in a fast-paced environment, driving customer value and order fulfillment.

Qualifications

• Proven experience in inside sales, sales support, or customer communication roles.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with MS Office Suite and ability to create quotes and proposals.
• Strong written and verbal communication with professional tone.
• Understanding of quotation development, pricing analysis, and cost estimation.
• Experience with CRM systems and maintaining customer records.

Responsibilities

• Receive and prioritize RFQs from multiple channels.
• Analyze requirements to select product solutions and sizing.
• Develop technical and commercial proposals with cross-functional teams.
• Prepare detailed quotations with terms, pricing, and delivery timelines.
• Review purchase orders for alignment with quotations and handoff to contracts.
• Provide technical support to customers, reps, and production teams.
• Generate cost and delivery estimates using pricing guidelines.
• Create internal orders to manufacturing with specs and requirements.
• Manage project follow-up with distributors, customers and area managers.
• Identify opportunities to streamline processes and create tools.
• Maintain organized records and documentation of the sales cycle.
• Resolve commercial/technical issues decisively with stakeholders.

Skills

Inside sales experience

Multi-tasking

MS Office

Communication

Quotation development

Time management

Independent worker

Analytical thinking

Quality service

CRM

Listening skills

Problem solving

Tools

MS Office Suite

Job description

Rotork is seeking an Inside Sales Specialist in Rochester, NY to manage the full sales cycle—from RFQ intake to quotation development and order placement. You will collaborate with engineering, purchasing, and sales to craft technical and commercial proposals and ensure smooth handoffs to contracts.

The role requires consultative selling, strong communication, and the ability to work across teams in a fast-paced environment, driving customer value and order fulfillment.