In-Office Inside Sales Pro - Technical Support & Quotations

Rust-Automation-; South Jordan (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Rust Automation & Controls is seeking a detail-oriented Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process.

Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication

Qualifications

• Actively seeks information to understand customer circumstances, problems, expectations, and needs.
• Acts independently and on own initiative.
• Uses an understanding of customer needs to initiate solutions.
• Implement customer feedback to improve the overall experience and prevent issues from occurring.

Responsibilities

• Provide technical, application, and product support, including pricing and delivery information to salespeople and customers.
• Review incoming orders for proper product selection and application.
• Support Outside Sales with lead qualification/follow-up, Bid specifications, and Project bid specifications.
• Answer sales personnel’s questions about doing business with Rust Automation & Controls (tools and processes)
• Desire to "think outside the box" and suggest new ideas to the team and offer resolutions.

Skills

Customer service

Technical aptitude

Communication skills

Problem-solving

Job description

Rust Automation & Controls is seeking a detail-oriented Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process.

Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication