Technical Inside Sales: Engineered-To-Order Quotes

Emerson; Rosemont (IL); On-site; USD 75,000 - 90,000; Full time

Job summary

Emerson is seeking a Technical Inside Sales Specialist to support Engineered-To-Order (ETO) product lines across IEC/NEC markets. You’ll translate complex technical requirements into precise quotations and solutions, serving as the primary technical sales contact and coordinating with engineering, pricing, manufacturing, and support teams.

You will ensure orders meet international compliance, drive customer satisfaction, and contribute to the industrial automation portfolio.

Qualifications

• 5 years of related experience with a bachelor's degree; or 3 years and an advanced degree; or equivalent work experience.
• Strong technical aptitude and ability to understand complex electrical products.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication skills—both verbal and written (English).
• Ability to follow written and verbal instructions accurately.

Responsibilities

• Develop accurate, timely quotations for Engineered-To-Order (ETO) products based on customer RFQs.
• Serve as the primary technical sales contact, offering expert guidance and detailed product recommendations.
• Manage ETO orders from quotation through fulfillment, ensuring quality and compliance throughout the manufacturing process.
• Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards.
• Collaborate closely with engineering, pricing, manufacturing, and customer support teams to deliver competitive, on-time proposals.
• Provide exceptional customer service through clear communication, technical insight, and proactive follow-up.
• Support continuous improvement initiatives for ETO quoting, workflows, and customer experience.
• Maintain up-to-date data and documentation within CRM and ERP systems (e.g., Oracle, Vendavo).
• Identify opportunities to enhance customer satisfaction, product alignment, and long-term relationships.

Skills

Technical aptitude

Customer-facing

English communication

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Oracle ERP

Vendavo

CRM systems

Job description

Emerson is seeking a Technical Inside Sales Specialist to support Engineered-To-Order (ETO) product lines across IEC/NEC markets. You’ll translate complex technical requirements into precise quotations and solutions, serving as the primary technical sales contact and coordinating with engineering, pricing, manufacturing, and support teams.

You will ensure orders meet international compliance, drive customer satisfaction, and contribute to the industrial automation portfolio.