Senior Inside Sales Pro: Grow Key Accounts & Solutions

Rochester Electronics; Tempe (AZ); On-site; USD 78,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K match

Paid time off

Job summary

Rochester Electronics is seeking an Inside Sales Representative to work with Regional and Technical Sales Managers, focusing on retaining existing clients and growing sales within the assigned base. The role uses telephone and electronic follow-ups to translate leads into revenue and leverages Rochester’s product knowledge to offer solutions.

The ideal candidate should have a strong background in B2B sales, excellent communication skills, and the ability to manage multiple tasks while driving

Qualifications

• Bachelor ’s degree in business preferred; additional years of experience beyond the minimum will be considered to meet the educational requirement.
• Six (6) or more years’ experience in a customer‑facing sales, marketing, and/or related field, with additional company‑specific training required after hire.
• Prior experience working in a high‑tech or semiconductor product solutions background is preferred.
• Strong business development skills using telephone and email outreach to seek and develop new business opportunities and maintain customer relations.

Responsibilities

• Partners with the Regional Sales Manager for leads to increase sales of Rochester Electronics products and services to customers within the assigned customer base.
• Serves as the primary customer contact for existing accounts to maintain customer satisfaction and seek opportunities for sales growth.
• Manages customer relationships across quoting, order processing, backlog management, and customer satisfaction.
• Identifies new business opportunities with existing customers by learning about their business needs to offer Rochester solutions that are in alignment to expand revenue opportunities.
• Develops and executes a sales strategy with a defined customer, customer base, or territory.
• Fosters relationships with customers and maps key stakeholders within accounts.
• Utilizes and maintains customer data in the CRM (Customer Relationship Management) system to forecast new business opportunities and revenue.
• Develops business relationships with customer Procurement and Supply Chain functions to better understand their business requirements.
• Ensures customer satisfaction and resolves complaints swiftly and professionally.

Skills

Customer-facing sales

Business development

Communication skills

Relationship building

Time management

Education

Bachelor's degree in business

Tools

CRM system

Job description

Rochester Electronics is seeking an Inside Sales Representative to work with Regional and Technical Sales Managers, focusing on retaining existing clients and growing sales within the assigned base. The role uses telephone and electronic follow-ups to translate leads into revenue and leverages Rochester’s product knowledge to offer solutions.

The ideal candidate should have a strong background in B2B sales, excellent communication skills, and the ability to manage multiple tasks while driving