Technical Inside Sales Representative

RUSS HADICK & ASSOCIATES INC; Oregon; Híbrido; USD 42.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Descripción de la vacante

Russ Hadick & Associates, Inc has exclusively partnered with a Cincinnati/Dayton area company to help them search and qualify candidates for their Inside Sales Representative role. This full-time position focuses on proactive outreach and converting the service pipeline into multi-year contracts.

You will manage open appointments, perform proactive outreach for preventive maintenance, and use CRM/ERP data to prioritize accounts.

Formación

• High school diploma or GED required.

Responsabilidades

• Work the open appointment pipeline made visible through ERP reports and aging backlog.
• Conduct proactive outreach to customers with upcoming or overdue preventive maintenance.
• Convert reactive or one-time service relationships into multi-year Service contracts.
• Use the activation playbook to prioritize accounts by equipment importance, age, service history, and current contract status.
• Deliver talk tracks, proposals, and ROI/TCO messaging that positions Service Contracts as risk reduction and uptime protection.
• Track and report outreach volume, conversations held, proposals issued, and contracts closed.
• Participate in the weekly operating rhythm with Service and Sales leadership to review the pipeline and assign ownership.

Conocimientos

Inside sales

CRM/ERP proficiency

Data-driven pipeline management

Verbal and written communication

Organized and self-directed

Service contracts selling

Educación

High school diploma or GED

College degree in business preferred

Herramientas

CRM/ERP systems

Microsoft Office

Descripción del empleo

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

Russ Hadick & Associates, Inc has exclusively partnered with a Cincinnati/Dayton area company to help them search and qualify candidates for their Inside Sales Representative

SUMMARY

This full-time position owns the proactive outreach and conversion process that turns the newly visible service pipeline into Companys Service agreements. .

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work the open appointment pipeline made visible through the new ERP reports (scheduled start-ups, preventive maintenance, unscheduled/open work, and aging backlog).
• Conduct proactive outreach to customers with upcoming or overdue preventive maintenance.
• Convert reactive or one-time service relationships into multi-year Service contracts
• Use the activation playbook to prioritize accounts by equipment importance, age, service history, and current contract status.
• Deliver consistent talk tracks, proposals, and ROI/TCO messaging that positions Service Contracts as risk reduction and uptime protection rather than just maintenance.
• Track and report simple leading indicators: outreach volume, conversations held, proposals issued, and contracts closed.
• Participate in the weekly operating rhythm with Service and Sales leadership to review the pipeline and assign ownership.

QUALIFICATIONS

• Strong inside sales or business development experience, preferably in B2B, industrial, power quality, or service-contract environments.
• Comfortable working in CRM/ERP systems and using data to prioritize and manage a pipeline.
• Computer-savvy with the ability to quickly learn internal tools and reporting.
• Excellent verbal and written communication skills; able to discuss technical service offerings in clear, customer-focused language.
• Organized, self-directed, and disciplined in follow-up and activity tracking.
• Experience selling or supporting service agreements, warranties, or recurring revenue offerings is a plus.

EDUCATION and/or EXPERIENCE

High school diploma/GED required. Technical aptitude and proficiency with Microsoft Office and CRM/ERP systems is required. College degree in business or related field is preferred.

This is a remote position.