Technical Inside Sales Representative

RUSS HADICK & ASSOCIATES INC; United States; A distancia; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus

Dental insurance

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

Opportunity for advancement

Descripción de la vacante

Russ Hadick & Associates, Inc has partnered with a Cincinnati/Dayton area company to recruit an Inside Sales Representative for a remote full-time role. The position drives proactive outreach and converts the service pipeline into multi-year contracts, using ERP insights to target opportunities and manage relationships.

The role emphasizes clear communication, CRM/ERP proficiency, and consistent follow-up to grow recurring revenue and ensure customer uptime.

Formación

• Strong inside sales or business development experience in B2B or service-contract industries.
• Experience using CRM/ERP systems and data to prioritize and manage a pipeline.
• Comfort with learning internal tools and reporting quickly.
• Excellent verbal and written communication, able to discuss technical services clearly.
• Organized, self-directed, and disciplined in follow-up and activity tracking.
• Experience selling or supporting service agreements, warranties, or recurring revenue is a plus.

Responsabilidades

• Work the open appointment pipeline shown by ERP reports (start-ups, maintenance, aging backlog).
• Proactively reach customers with upcoming or overdue preventive maintenance.
• Convert reactive relationships into multi-year service contracts.
• Use activation playbook to prioritize accounts by equipment importance, age, and status.
• Deliver talks, proposals, and ROI messaging positioning contracts as uptime protection.
• Track outreach, conversations, proposals, and contracts closed.
• Participate in weekly operating rhythm with Service and Sales leadership to review the pipeline.

Conocimientos

Inside sales

CRM software

Data-driven

Communication skills

Organization

Educación

High school diploma

College degree preferred

Herramientas

CRM/ERP systems

Descripción del empleo

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

Russ Hadick & Associates, Inc has exclusively partnered with a Cincinnati/Dayton area company to help them search and qualify candidates for their Inside Sales Representative

SUMMARY

This full-time position owns the proactive outreach and conversion process that turns the newly visible service pipeline into Companys Service agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work the open appointment pipeline made visible through the new ERP reports (scheduled start-ups, preventive maintenance, unscheduled/open work, and aging backlog).
• Conduct proactive outreach to customers with upcoming or overdue preventive maintenance.
• Convert reactive or one-time service relationships into multi-year Service contracts
• Use the activation playbook to prioritize accounts by equipment importance, age, service history, and current contract status.
• Deliver consistent talk tracks, proposals, and ROI/TCO messaging that positions Service Contracts as risk reduction and uptime protection rather than just maintenance.
• Track and report simple leading indicators: outreach volume, conversations held, proposals issued, and contracts closed.
• Participate in the weekly operating rhythm with Service and Sales leadership to review the pipeline and assign ownership.

QUALIFICATIONS

• Strong inside sales or business development experience, preferably in B2B, industrial, power quality, or service-contract environments.
• Comfortable working in CRM/ERP systems and using data to prioritize and manage a pipeline.
• Computer-savvy with the ability to quickly learn internal tools and reporting.
• Excellent verbal and written communication skills; able to discuss technical service offerings in clear, customer-focused language.
• Organized, self-directed, and disciplined in follow-up and activity tracking.
• Experience selling or supporting service agreements, warranties, or recurring revenue offerings is a plus.

EDUCATION and/or EXPERIENCE

High school diploma/GED required. Technical aptitude and proficiency with Microsoft Office and CRM/ERP systems is required. College degree in business or related field is preferred.

This is a remote position.