Technical Inside Sales Pro - Hydraulics & Manufacturing

Swanson Industries, Inc.; Garner (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid vacation

Job summary

Swanson Industries, Inc. seeks a Technical Inside Sales Representative to support customers in Garner, NC. You will handle calls, process sales orders, provide technical information, and help expedite orders to meet promised dates, while collaborating across departments.

The role emphasizes building direct sales opportunities, tracking quotes, and coordinating with purchasing and production to ensure on-time delivery. Strong communication and teamwork are essential for success.

Qualifications

• Must have High School Diploma or equivalent.
• Three (3) years in related job experience.
• Minimum of two (2) years of experience in manufacturing and operations.
• Prior experience working with laser cladding and chrome plating (or other type of electroplating) preferred.
• Ability to effectively plan workload and analyze market conditions.
• Ability to work collaboratively with all levels of company staff.
• Performs work under minimal supervision.
• Ability to work as part of a team.
• Ability to effectively communicate with internal and external customers.
• Proven ability to meet deadlines and follow directions.

Responsibilities

• Contacts current and potential customers by phone to grow prospects and sales.
• Drives product sales by developing, identifying, and securing all relevant direct sales opportunities.
• Solicits product opportunities and refers leads as appropriate.
• Field incoming calls from customers and provide sales orders as needed.
• Provide product, service, or technical information by answering questions and requests.
• Assist in managing open orders by using reports to track all open jobs and backorders.
• Expedite orders to meet promised dates and communicate changes to customers.
• Track and follow up on quotes for customers.
• Enter and process sales orders, including fulfilling backordered parts.
• Assist purchasing and production with costing and part specifications.
• Support inventory control and resource planning.

Skills

Customer communication

Team collaboration

Deadline-oriented

Market analysis

Workload planning

Education

High School Diploma or equivalent

Job description

Swanson Industries, Inc. seeks a Technical Inside Sales Representative to support customers in Garner, NC. You will handle calls, process sales orders, provide technical information, and help expedite orders to meet promised dates, while collaborating across departments.

The role emphasizes building direct sales opportunities, tracking quotes, and coordinating with purchasing and production to ensure on-time delivery. Strong communication and teamwork are essential for success.