Technical Inside Sales Pro — Fluid Power Solutions

Berendsen; Orange (CA); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Health Savings Account option

Matching 401k

Paid holidays

Job summary

Berendsen in Orange, CA is seeking an Inside Sales Representative to support our hydraulic, pneumatic, and motion-control product lines. You will handle quotes, pricing, and order expediting, and collaborate with outside sales to meet customer needs.

The ideal candidate has a decade of inside sales or customer service experience in technical or industrial settings, strong data entry, and willingness to travel up to three weeks yearly. Knowledge of fluid power is a plus.

Qualifications

• High School Diploma or Equivalent.
• Minimum of 10-year direct experience in Inside Sales or Customer Service in technical or industrial setting and products.
• Computer literate with good data entry skills and ability to learn new programs quickly and efficiently.
• Available to travel up to 3-weeks per year for training and/or sales meetings.
• Some accounting and supply chain familiarity is helpful.
• Past experience in fluid power is a definite plus.

Responsibilities

• Answer phone calls and emails from customers and outside sales to provide assistance with quotes, pricing, and expediting.
• Enter orders in a timely and efficient manner
• Follow up on quotes and leads in a timely manner
• Interact effectively with customers to develop a personal awareness of their needs
• Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand.
• Provide customers with accurate price, delivery, and technical information upon request.
• Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable
• Assist Central Purchasing to ensure customer orders are placed quickly and accurately
• Proactively review open order book to ensuer timely delivery to customers and anticipate delivery disruption
• Communicate regularly and timely with management and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions, or other pertinent information
• Inform all customers and prospects of the established terms and conditions of sale
• Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation
• Processing credit requests, rebates, and maintaining office files
• Maintaining inventory records and quality control practices

Skills

Inside sales

Customer service

Data entry

Learn new programs

Communication

Travel readiness

Fluid power knowledge

Education

High School Diploma

Tools

ERP software

CRM

Job description

Berendsen in Orange, CA is seeking an Inside Sales Representative to support our hydraulic, pneumatic, and motion-control product lines. You will handle quotes, pricing, and order expediting, and collaborate with outside sales to meet customer needs.

The ideal candidate has a decade of inside sales or customer service experience in technical or industrial settings, strong data entry, and willingness to travel up to three weeks yearly. Knowledge of fluid power is a plus.