Technical Deployment Lead

Ladders; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Remote options

Professional development and training

Access to cutting-edge technology andツ

Collaborative team culture focused on

Job summary

Ladders is seeking a Technical Deployment Lead to guide complex enterprise deployments from scoping to adoption. You will coordinate cross-functional teams, remove blockers, and translate customer workflows into scalable software configurations.

This remote role collaborates with commercial teams and customer leadership to drive expansion and capture product feedback. This position offers remote work flexibility and opportunities to impact enterprise SaaS/AI implementations across diverse

Qualifications

• 5-8+ years in customer-facing technical roles managing complex enterprise SaaS or AI implementations.
• Solid technical fluency in Python, REST APIs, JSON, and cloud environments (AWS/Azure/GCP).
• Demonstrated track record of leading cross-functional teams and managing risk and resource trade-offs.
• Proven experience designing governance frameworks and mapping legacy workflows to software solutions.
• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent experience.

Responsibilities

• Own technical roadmaps, milestones, and acceptance criteria for enterprise deployments.
• Navigate cross-functional teams to eliminate technical blockers and manage resource sequencing.
• Map legacy workflows to platform capabilities and track deployment KPIs for sustained usage.
• Partner with Account Executives to scope new enterprise use cases and drive commercial expansion.
• Establish deployment scorecards and lead technical business reviews with customer leadership.
• Create reusable deployment playbooks and translate customer friction points into product requirements.

Skills

Cross-functional leadership

Technical fluency

Risk management

Governance design

Customer communication

Education

Bachelor's degree in Computer Science / Software Engineering / Information Systems

Tools

Python

REST APIs

JSON

AWS

Azure

GCP

Job description

For our client, we are seeking a Technical Deployment Lead to join the team of a leader in the Enterprise Technology space.

This role will guide complex enterprise implementations from technical scoping through successful deployment and adoption. You will coordinate cross-functional teams, remove blockers, and ensure customer workflows are translated into scalable software configurations. The position also partners closely with commercial teams and customer leadership to drive expansion, measure outcomes, and capture product feedback.

Location: Remote

Compensation: $120,000 – $145,000 annually

Responsibilities

• Own technical roadmaps, milestones, and acceptance criteria for enterprise deployments.
• Navigate cross-functional teams to eliminate technical blockers and manage resource sequencing.
• Map legacy workflows to platform capabilities and track deployment KPIs for sustained usage.
• Partner with Account Executives to scope new enterprise use cases and drive commercial expansion.
• Establish deployment scorecards and lead technical business reviews with customer leadership.
• Create reusable deployment playbooks and translate customer friction points into product requirements.

Qualifications

• 5-8+ years in customer-facing technical roles managing complex enterprise SaaS or AI implementations.
• Solid technical fluency in Python, REST APIs, JSON, and cloud environments (AWS/Azure/GCP).
• Demonstrated track record of leading cross-functional teams and managing risk and resource trade-offs.
• Proven experience designing governance frameworks and mapping legacy workflows to software solutions.
• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent experience.

Benefits

• Flexible work environment with remote options.
• Opportunities for professional development and training.
• Access to cutting-edge technology and tools.
• Collaborative team culture focused on innovation.
• Health and wellness programs.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.