Technical Customer Success Engineer — Remote & Flexible Hours

RevenueBase Inc; Waltham (MA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Meaningful ownership

Flexible working hours

Remote-friendly team

Job summary

RevenueBase Inc is looking for a candidate to manage the full customer lifecycle, from onboarding to ongoing success, as they utilize our B2B data infrastructure. The ideal candidate will possess strong technical literacy, familiarity with B2B data, and an understanding of API integrations. This role emphasizes customer activation and health, requiring both technical depth and strong interpersonal skills. It offers competitive compensation and flexible remote-friendly work conditions.

Qualifications

• Ability to read customer integration code and troubleshoot issues.
• Understanding of firmographics, technographics, intent, and contact enrichment.
• Familiarity with REST APIs, webhooks, and real-time API calls.

Responsibilities

• Oversee customer lifecycle from onboarding to expansion.
• Ensure successful activation milestones for new customers.
• Drive customer health and manage risk.

Skills

Tech literacy

B2B data fluency

API mental model

Job description

RevenueBase Inc is looking for a candidate to manage the full customer lifecycle, from onboarding to ongoing success, as they utilize our B2B data infrastructure. The ideal candidate will possess strong technical literacy, familiarity with B2B data, and an understanding of API integrations. This role emphasizes customer activation and health, requiring both technical depth and strong interpersonal skills. It offers competitive compensation and flexible remote-friendly work conditions.