Technical Applications Engineer - Pre-Sales & Field Support

Border States Industries, Inc.

Albertville (MN)

On-site

USD 81,000 - 115,000

Full time

5 days ago

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Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health, Dental and Vision Benefits

401(k) Retirement Plan

Paid Holidays

Job summary

Border States Industries, Inc. in Albertville, MN is seeking a Technical Application Engineer to support the day-to-day operations of Sales Engineers and Account Managers, focusing on technical product applications and pre‑sales activities.

The role involves consulting with customers, providing technical product support, field troubleshooting, and customer training. It does not involve software development or coding responsibilities.

Qualifications

Requires a 4-year technical or engineering degree or equivalent experience.
Strong understanding of utility distribution and transmission systems preferred.
Proficiency with SAP and Microsoft Office tools.

Responsibilities

Provides technical, product-specific support for branches and customers.
Consults with customers on product and system applications.
Delivers field troubleshooting assistance and training for customers and colleagues.
Leads product updates and launches for branches and customers as needed.
Supports pre-sales activities and develops bid/ proposal documentation.

Skills

Customer service

Interpersonal communication

Planning & organizing

Attention to detail

Education

4-year technical or engineering degree

Tools

SAP software

Microsoft Windows

Microsoft Office (Excel/Word/PowerPoint)

Job description

The role involves consulting with customers, providing technical product support, field troubleshooting, and customer training. It does not involve software development or coding responsibilities.

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