Technical Adoption & Growth Lead

Mendix; Boston (MA); On-site; USD 160,000 - 270,000; Full time

Job summary

Mendix, a Siemens business, seeks a Technical Account Manager to drive adoption, scaling, and self-sufficiency of Mendix and related tools post-sale. You will craft technical account plans, engage with senior customer stakeholders, and collaborate with Account Executives, Specialists and Expert Services.

The TAM acts as both hands-on prototyper and strategic advisor, guiding customers toward effective product utilization, while feeding feedback to product teams and ensuring alignment with

Qualifications

• Degree in computer science, engineering, or related field.
• Experience in technical customer management or consultancy.
• Flexible work environment with travel as required for customer engagements.
• Experience in software or technology industry.

Responsibilities

• Build trusted relationships with CIOs, CTOs, and enterprise architects.
• Lead technical kickoffs and adoption enablement activities.
• Prototype and lightly integrate solutions; engage specialists for heavy builds.
• Coordinate across teams (AEs, Specialists, Expert Services, Partner Managers) for seamless execution and adoption.

Skills

Adoption expertise

Architectural advisory

Stakeholder management

Account planning

AI proficiency

Prototyping

Cross-functional collaboration

Education

Degree in computer science or related field

Job description

Mendix, a Siemens business, seeks a Technical Account Manager to drive adoption, scaling, and self-sufficiency of Mendix and related tools post-sale. You will craft technical account plans, engage with senior customer stakeholders, and collaborate with Account Executives, Specialists and Expert Services.

The TAM acts as both hands-on prototyper and strategic advisor, guiding customers toward effective product utilization, while feeding feedback to product teams and ensuring alignment with