Technical Administration Officer

Civic Recruitment Limited; Town of Greenwich (NY); On-site; USD 32,000 - 38,000; Full time

Job summary

Civic Recruitment Limited is recruiting on behalf of a local authority in Greenwich for a 3-month contract to provide administrative and technical support to the Damp Team in Repairs and Investment - Housing. The role focuses on supporting managers, maintaining records, and ensuring services run smoothly.

You will handle emails, prepare reports in Excel, schedule meetings, and liaise with residents and contractors to ensure a high standard of customer service and accurate documentation.

Qualifications

• Previous experience in an administrative or office support role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Outlook and Excel.
• Experience managing email correspondence and maintaining accurate records.
• Ability to build effective working relationships with a range of internal and external stakeholders.
• Strong attention to detail and commitment to delivering excellent customer service.
• Experience working within a housing, repairs, maintenance, or property-related environment.
• Knowledge of housing repairs processes and service delivery.
• Experience working with customer service systems or housing management systems.

Responsibilities

• Provide comprehensive administrative support to the Damp Team and associated managers.
• Manage and maintain records, databases, and documentation accurately and efficiently.
• Handle email correspondence and respond to enquiries from residents, contractors, and internal stakeholders in a timely and professional manner.
• Support the coordination and monitoring of damp-related repair activities and service requests.
• Prepare reports, spreadsheets, and other documentation using Microsoft Excel and other office systems.
• Assist in scheduling appointments, meetings, and other operational activities.
• Liaise with internal departments, external partners, contractors, and residents to facilitate effective service delivery.
• Ensure customer enquiries are resolved or appropriately escalated to maintain high levels of customer satisfaction.
• Support compliance with organisational policies, procedures, and data management requirements.
• Undertake any other administrative duties required to support the effective operation of the service.

Skills

Administrative support

Organising

Communication

Microsoft Excel

Tools

Microsoft Excel

Outlook

Job description

Greenwich, United Kingdom | Posted on 08/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Month Contract With A Local Authority

Job Purpose

To provide high-quality administrative and technical support to the Damp Team within Repairs and Investment - Housing. The role is responsible for supporting managers and operational functions to ensure services are delivered efficiently, residents receive a seamless customer experience, and administrative processes are maintained to a high standard.

Key Responsibilities

• Provide comprehensive administrative support to the Damp Team and associated managers.
• Manage and maintain records, databases, and documentation accurately and efficiently.
• Handle email correspondence and respond to enquiries from residents, contractors, and internal stakeholders in a timely and professional manner.
• Support the coordination and monitoring of damp-related repair activities and service requests.
• Prepare reports, spreadsheets, and other documentation using Microsoft Excel and other office systems.
• Assist in scheduling appointments, meetings, and other operational activities.
• Liaise with internal departments, external partners, contractors, and residents to facilitate effective service delivery.
• Ensure customer enquiries are resolved or appropriately escalated to maintain high levels of customer satisfaction.
• Support compliance with organisational policies, procedures, and data management requirements.
• Undertake any other administrative duties required to support the effective operation of the service.

Requirements

• Previous experience in an administrative or office support role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Outlook and Excel.
• Experience managing email correspondence and maintaining accurate records.
• Ability to build effective working relationships with a range of internal and external stakeholders.
• Strong attention to detail and commitment to delivering excellent customer service.
• Experience working within a housing, repairs, maintenance, or property-related environment.
• Knowledge of housing repairs processes and service delivery.
• Experience working with customer service systems or housing management systems.

Additional Information

• Location: On-site (No Hybrid Working)
• Hours: 35 hours per week (Monday to Friday, 09:00 - 17:00)