HR Assistant

Civic Recruitment Limited; Richmond Park (WI); Hybrid; USD 27,000 - 32,000; Part time

Benefits offered by this job

Hybrid work pattern

Bi-weekly pay

Job summary

Civic Recruitment Limited is seeking a Recruitment & HR Administrator for a 3-month local authority contract. The role covers end-to-end recruitment, onboarding, compliance, and general HR administration to ensure accurate, efficient processes in line with policies and employment legislation.

The post holder acts as the first point of contact for recruitment-related enquiries, providing guidance to managers, employees, candidates, and agencies, while maintaining accurate records and supporting

Qualifications

• Experience of working within a recruitment, HR, payroll, or administrative environment.
• Experience providing high-quality customer service to a range of stakeholders.
• Experience managing multiple tasks and priorities within agreed deadlines.
• Experience using HR, recruitment, payroll, or database systems.
• Experience handling confidential and sensitive information.
• Experience maintaining accurate records and processing data.
• Experience supporting end-to-end recruitment processes.
• Experience working within local government, public sector, or children's services.
• Experience administering pre-employment checks and DBS processes.
• Experience producing recruitment or HR reports and metrics.

Responsibilities

• Coordinate end-to-end recruitment administration for permanent, temporary, and agency vacancies.
• Review and quality assure job descriptions, person specifications, and recruitment advertisements.
• Publish vacancies across recruitment platforms and manage associated recruitment systems.
• Liaise with recruiting managers, candidates, and agencies throughout the recruitment process.
• Screen applications and CVs in accordance with agreed recruitment procedures.
• Arrange interviews and assessment activities, including issuing invitations and managing candidate communications.
• Support the appointment process by issuing offer documentation and onboarding information.
• Work closely with the organisation's neutral vendor agency management system to coordinate agency recruitment activities.
• Maintain recruitment records and ensure compliance with safer recruitment requirements.
• Process pre-employment checks including references, right-to-work verification, qualifications, and employment history checks.
• Coordinate DBS applications and renewals.
• Conduct identity checks and ensure onboarding documentation is complete prior to employment commencement.
• Setup new starters on HR and recruitment systems.
• Ensure onboarding activities are completed within agreed timescales and service standards.
• Provide administrative support across a range of HR activities including contract amendments, probation reviews, absence management, and leaver processes.
• Maintain accurate employee records and ensure all HR documentation is appropriately stored and managed.
• Input and update employee data accurately within HR and payroll systems.
• Support the administration of employment changes and organisational restructures where required.
• Assist with general HR enquiries and provide guidance on policies, procedures, and processes.
• Act as the first point of contact for recruitment and HR-related enquiries via telephone, email, and correspondence.
• Provide accurate first-line advice and guidance to managers, employees, candidates, and external stakeholders.
• Escalate complex or sensitive matters to the appropriate HR colleague or manager.
• Deliver a professional, timely, and customer-focused service at all times.
• Signpost managers and employees to policies, procedures, and guidance available through the organisation's intranet.

Skills

Recruitment administration

HR administration

Customer service

Data accuracy

MS Office

Education

GCSE English & Maths

CIPD Level 3 / HR qualification

Tools

MS Office Suite (Outlook, Word, Excel, Teams)

Job description

Richmond Park, United Kingdom | Posted on 24/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That is why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well positioned to cater to the specific needs of both public and private sectors.

Job Description

3 months contract with a Local Authority

Job Title: Recruitment & HR Administrator

Job Purpose

To provide a high-quality recruitment and HR administrationservice that delivers an excellent customer experience to managers, employees, candidates, agencies, and colleagues. The post holder will be responsible forsupporting end-to-end recruitment activities, onboarding processes, compliance checks, and general HR administration, ensuring all processes are completedaccurately, efficiently, and in line with organisational policies, procedures, and employment legislation.

The role acts as the first point of contact for recruitment-related enquiries and provides first-line advice and guidance to managers, employees, and external candidates. The post holder will support thedelivery of effective recruitment, onboarding, maintenance of employee records, and HR transactional services across the organisation.

Key Responsibilities

Recruitment Administration

• Coordinateend-to-end recruitment administration for permanent, temporary, and agencyvacancies.
• Reviewand quality assure job descriptions, person specifications, andrecruitment advertisements.
• Publishvacancies across recruitment platforms and manage associated recruitmentsystems.
• Liaisewith recruiting managers, candidates, and agencies throughout therecruitment process.
• Screenapplications and CVs in accordance with agreed recruitment procedures.
• Arrangeinterviews and assessment activities, including issuing invitations andmanaging candidate communications.
• Supportthe appointment process by issuing offer documentation and onboardinginformation.
• Workclosely with theorganisation's neutral vendor agency management system tocoordinate agency recruitment activities.
• Maintainrecruitment records and ensure compliance with safer recruitmentrequirements.

Onboarding and Compliance

• Processpre-employment checks including references, right-to-work verification,qualifications, and employment history checks.
• Coordinate Disclosure and Barring Service (DBS) applications and renewals.
• Conductidentity checks and ensure all compliance documentation is complete priorto employment commencement.
• Setup new starters on HR and recruitment systems.
• Ensureonboarding activities are completed within agreed timescales and servicestandards.

HR Administration

• Provideadministrative support across a range of HR activities including contractamendments, probation reviews, absence management, and leaver processes.
• Maintainaccurate employee records and ensure all HR documentation is appropriatelystored and managed.
• Inputand update employee data accurately within HR and payroll systems.
• Supportthe administration of employment changes and organisational restructureswhere required.
• Assistwith general HR enquiries and provide guidance on policies, procedures, and processes.

Customer Service and Advice

• Actas the first point of contact for recruitment and HR-related enquiriesreceived via telephone, email, and correspondence.
• Provideaccurate first-line advice and guidance to managers, employees, candidates, and external stakeholders.
• Escalatecomplex or sensitive matters to the appropriate HR colleague or manager.
• Delivera professional, timely, and customer-focused service at all times.
• Signpostmanagers and employees to policies, procedures, and guidance availablethrough the organisation's intranet.

Systems, Data and Reporting

• UseHR and recruitment systems effectively to access, process, and maintainaccurate data.
• Ensureconfidentiality and compliance with data protection requirements.
• Performdata validation checks and resolve discrepancies promptly.
• Supportthe production and monitoring of recruitment, vacancy, and workforcereports.
• Assistwith the preparation of recruitment and HR metrics for Senior LeadershipTeams and management reporting.
• Contributeto the continuous improvement of HR and recruitment systems and processes.

Team Working

• Workcollaboratively with colleagues across the People Service, includingLearning and Development, Employee Experience and Development, and widerHR teams.
• Buildpositive working relationships with recruiting managers and keystakeholders.
• Providesupport during periods of increased workload or temporary absence acrossthe team.
• Contributeto a culture of continuous improvement and service excellence.
• Participatein training and development activities as required.

Decision Making

• Makeinformed decisions relating to routine recruitment and HR enquiries withinestablished procedures.
• Exercisejudgement when determining whether matters can be resolved independentlyor require escalation.
• Ensureactions taken are compliant with organisational policies and procedures.
• Recognisecircumstances where decisions may have wider organisational implicationsand seek appropriate advice.

Relationships and Contacts

The post holder will maintain effective working relationships with:

• Recruitment and Compliance Manager
• People and Payroll Team colleagues
• Employee Experience and Development Team
• Learning and Development Team
• Employees and workers
• Candidates and applicants
• Recruitment agencies and neutral vendor providers
• External compliance and screening providers

Experience

• Experienceof working within a recruitment, HR, payroll, or administrativeenvironment.
• Experienceproviding high-quality customer service to a range of stakeholders.
• Experiencemanaging multiple tasks and priorities within agreed deadlines.
• Experienceusing HR, recruitment, payroll, or database systems.
• Experiencehandling confidential and sensitive information.
• Experiencemaintaining accurate records and processing data.
• Experiencesupporting end-to-end recruitment processes.
• Experienceworking within local government, public sector, or children's services.
• Experienceadministering pre-employment checks and DBS processes.
• Experienceproducing recruitment or HR reports and metrics.

Qualifications

• Educatedto GCSE level (or equivalent) including English and Mathematics.
• Evidenceof continuous professional development relevant to HR, recruitment, oradministration.
• CIPDLevel 3 qualification or working towards a CIPD qualification.
• Recruitmentor HR administration certification.
• BusinessAdministration qualification or equivalent.

Knowledge and Skills

• Excellentverbal and written communication skills.
• Strongorganisational and administrative skills.
• Highlevel of accuracy and attention to detail.
• Abilityto work independently and as part of a team.
• Proficientin Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Abilityto learn and use HR and recruitment systems effectively.
• Understandingof confidentiality, GDPR, and data protection requirements.
• Knowledgeof recruitment and employment legislation.
• Understandingof safer recruitment principles and compliance requirements.
• Knowledgeof HR policies and procedures.

Additional Information

Work Pattern: Hybrid - office daystypically Wednesday and Friday

• We operate on a bi-weekly payment schedule.

Closing date: Soon - early applications areencouraged