Technical Account Specialist

US641 Valmet, Inc.; Beloit (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Company-funded pension

Job summary

Valmet seeks an Account Specialist to act as the primary customer contact for accounts, delivering inside sales support and quotations for spare parts. You will provide technical applications and help respond to customer inquiries, coordinating with mills and internal teams.

The role emphasizes technical knowledge and strong customer service, with duties spanning quotation generation and collaborative support for sales personnel. The environment values innovation and teamwork.

Qualifications

• Associate's degree in business or engineering or related field.
• 3–5 years customer service experience or experience in a technical capacity, preferably in pulp and paper.

Responsibilities

• Serve as the customer contact for accounts, handling inside sales functions.
• Provide technical applications and customer quotations for spare parts.
• Offer technical support for spare part coordinators, customers, and other sales personnel.

Skills

Customer service

Technical capacity

Communication

Education

Associate's degree

Tools

Valmet documentation systems

Job description

Are you looking to move your career forward? Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.

The Account Specialist will serve as the customer contact for accounts, facilitating all inside sales functions. Primarily providing technical support and quotations and for spare parts and general customer support.

Receive customer inquiries for spare parts and through direct communication from mills or through other internal teams. Identify specific parts utilizing Valmet documentation systems. Provide technical applications and customer quotations for spare parts. Provide technical support for spare part coordinators, customers, and other sales personnel.

Requirements

Associate's Degree from a two year college in business or engineering or related field; 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience.

We offer We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting.

Benefits

• Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together.

With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions.

Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team! www.valmet.com/careers

Valmet will never ask for personal financial information during the interview process.

#LI-Hybrid http://www.valmet.com Valmet is a global technology leader serving process industries.

We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions.

Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.

In 2024, Valmet’s net sales totaled approximately EUR 5.4 billion.

Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world.

Valmet’s shares are listed on Nasdaq Helsinki.

To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.