Technical Account Specialist

Valmet; Beloit (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) with company match

Company-funded pension

Job summary

Valmet in Beloit, WI seeks an Account Specialist to serve as the primary customer contact for inside sales functions. You will handle spare parts inquiries, provide technical applications support, and prepare customer quotations to support mills and internal teams.

Ideal candidates have an associate degree and 3–5 years in customer service or a technical role, preferably in the pulp and paper industry. This role offers a comprehensive benefits package and opportunities for growth.

Qualifications

• Associate's degree in business or engineering or related field is required.
• 3–5 years in customer service or a technical role are required.
• Experience in the pulp and paper industry is preferred.

Responsibilities

• Serve as the customer contact for accounts and inside sales functions.
• Provide technical applications support and quotations for spare parts.
• Support spare part coordinators, customers, and sales personnel.

Skills

Customer service

Technical support

Quotations

Spare parts knowledge

Education

Associate's degree in business or engineering

Job description

Are you looking to move your career forward?Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.The Account Specialist will serve as the customer contact for accounts, facilitating all inside sales functions. Primarily providing technical support and quotations and for spare parts and general customer support.Receive customer inquiries for spare parts and through direct communication from mills or through other internal teams.Identify specific parts utilizing Valmet documentation systems.Provide technical applications and customer quotations for spare parts.Provide technical support for spare part coordinators, customers, and other sales personnel.RequirementsAssociate's Degree from a two year college in business or engineering or related field; 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience.We offerWe offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.Additional InformationTo be included in the recruiting process, please apply directly with us online.When everything works togetherValmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www.valmet.com/careersPlease note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.