Field Service Representative

US641 Valmet, Inc.; Appleton (WI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Retirement savings

Career growth opportunities

Job summary

Valmet is seeking a Field Services Engineer to support large-scale papermaking equipment across North America from customer sites. You will lead on-site repair or preventive maintenance and troubleshoot mechanical or controls issues, generating detailed field reports with recommendations to improve processes.

The role requires a 2-4 year degree in Mechanical, Electrical or Controls Engineering or related fields and 3-5 years of technical experience in papermaking or related industries; PLC

Qualifications

• Degree in Mechanical, Electrical or Controls Engineering or related field.
• 3–5 years in a technical role in papermaking or related industry.
• Experience with PLC programming is a plus.

Responsibilities

• Lead on-site repair or preventive maintenance at customer sites.
• Troubleshoot mechanical or programmable controls issues.
• Generate customer-focused field reports with recommendations for improvements.

Skills

Mechanical background

Controls knowledge

Troubleshooting

Field service reporting

Education

Two- or Four-year degree in Mechanical, Electrical or Controls Engineering, Papermaking Technology, or related field

Tools

PLC programming

Rockwell Software

Job description

As a Field Services Engineer on the Component Team, you will apply your skills and experiences to support the performance of the large-scale papermaking equipment at our customers facilities across North America. The individual must have either a strong mechanical background or knowledge of controls and automation systems. Lead and perform on-site repair or preventive maintenance services at customer's site and in accordance with contract requirements. Troubleshoot either mechanical or programmable related issues. Generate customer-focused, high quality, and timely field reports with strong recommendations for improvements of customers' processes or systems.

What you'll need

• A two or four-year degree in Mechanical, Electrical or Controls Engineering, or Electro-Mechanical Engineering, Papermaking Technology, or a related field.
• Three to five years minimum experience in a technical role within the papermaking industry or a related technical field; or equivalent combination of education and experience.
• For those with a Controls background, understanding of PLC programming with a knowledge of Rockwell Software a plus.

We Offer

• We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting.
• Valmet provides competitive compensation, comprehensive benefits, retirement savings programs, and opportunities for professional growth and advancement.
• Employees are encouraged to contribute ideas, develop new skills, and make a meaningful impact on our customers' success.

Additional Information

Selected candidates may be required to complete pre-employment screening in accordance with local requirements.

Join Valmet and help deliver exceptional customer experiences while supporting the success of our Spare Parts business.

When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together.

With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions.

Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how, and above all, teamwork.

Valmet is a global technology leader serving process industries.

We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions.

Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.

In 2024, Valmet's net sales totaled approximately EUR 5.4 billion.

Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world.

Valmet's shares are listed on Nasdaq Helsinki.