Field Service Specialist

Valmet; Duluth, Northern (GA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k with company match

Company-funded pension

Job summary

Valmet is seeking a hands-on Field Service Engineer to support customers across North America, traveling to sites and performing on-site and remote troubleshooting on large-scale papermaking equipment. You will join NA Services, delivering critical service and guidance to maximize equipment performance.

Ideal candidates have strong mechanical/electrical skills and are comfortable with 50-80% travel; training and career growth are emphasized in a fast-paced, global environment.

Qualifications

• Self-motivated and eager to learn new things.
• Strong mechanical and/or electrical aptitude; hydraulic/pneumatic background a plus.
• Good communication and organizational skills; strong PC skills.

Responsibilities

• Travel to customer sites to deliver hands-on support and remote troubleshooting from offices.
• Support other field staff and assist in training and project start-ups as needed.

Skills

Mechanical aptitude

Electrical aptitude

Hydraulic & pneumatic

Communication & organization

Self-motivated learner

Job description

Looking for a hands-on role in Field Services? This could be your next career move! Changing your employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! You will be part of our NA Services team and play a crucial role in supporting our customers' operations by ensuring their equipment is running at optimum levels. You will work with cutting edge technology and tools to support the performance of the large-scale papermaking equipment at our customers' facilities located across North America. You may even have the ability to travel overseas to support targeted projects, participate in machine start ups, or assist in testing customer equipment to be delivered in North America. On a day-to-day basis you might be traveling to the customer site to deliver critical hands-on support, or you might provide remote troubleshooting assistance from our offices. At times you may also be supporting others in the field while you research and prepare for your own service calls. In the end, our goal is to provide the highest level of commitment and service to our customers in order to move their production and performance forward. Our focus is on finding individuals with a strong background in mechanical experience. Strong mechanical skills but no previous work in the paper industry. We're willing to train and work with the right candidate. You will be part of a group of knowledgeable Service experts who can provide support and guidance. Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations.

What you'll need

• We're looking for individuals who are self-motivated and enjoy learning new things.
• Strong mechanical and or electrical aptitude;
• hydraulic & pneumatic background a plus;
• good communication and organizational skills required, along with strong PC skills.

Travel Requirement

• Ability to travel approximately 50-80% of the time, including overnight travel as needed.
• Must be legally authorized to work in the United States.

We Offer

• We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting.
• Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Why Join Us

Where everything works together Valmet is where the best talent from a wide variety of backgrounds comes together to provide solutions and services to our customers. Our commitment to moving our customers' performance forward requires creativity, technological know-how, innovation, service mindedness - and above all, team work!

About Valmet

Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2024, Valmet's net sales totaled approximately EUR 5.4 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet's shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.