Technical Account Manager – Thermal Solutions (West Coast)

Alloy Engineering Company; California; Hybrid; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Thermcraft, Inc. is seeking an Account Manager to drive sales growth by identifying new business opportunities and expanding customer relationships across the western region.

The role requires translating customer needs into tailored heating and thermal process solutions and managing the full sales cycle from prospecting to order close. Reporting to the Sales Manager, you will collaborate with engineering, customer service, and production to deliver technically sound solutions, maintain CRM

Aufgaben

• Identify, pursue, and secure new business opportunities within key markets including laboratory, aerospace, industrial heat treatment, and R&D sectors.
• Manage and grow relationships with customers to drive repeat business and brand loyalty.
• Conduct on-site customer visits, technical presentations, and equipment demonstrations at trade shows or customer facilities.
• Collaborate with internal teams — engineering, customer service, and production — to ensure accurate technical solutions and timely communication.
• Develop and maintain territory sales plans, forecasts, and regular reporting through CRM and Infor systems.
• Monitor market trends, competitor activity, and pricing to identify growth opportunities.
• Represent Thermcraft at industry events, trade shows, and conferences with a professional and proactive presence.
• Serve as a customer advocate internally to ensure satisfaction and build long-term partnerships.

Jobbeschreibung

Fully Remote • Remote

Job Type

Full-time

Description

Industrial Account Manager-Heat Treat & Thermal Processing

Thermcraft, Inc. is seeking an experienced Industrial Account Manager to drive growth across the West Coast region. This is a technical sales role focused strictly on heavy industrial heating equipment, thermal processing systems, and materials testing applications.

Reporting directly to the Sales Manager, you will manage the full sales cycle — from prospecting and qualification through technical consultation, proposal development, and order close — while maintaining Thermcraft’s high standards of professionalism and customer care.

Important Note for Applicants: This is an industrial equipment and engineered materials sales position. It requires hands-on experience with industrial furnaces, thermal processing, or materials testing. This is not an IT, software, SaaS, or telecommunications sales role.

Key Responsibilities

• Identify, pursue, and secure new business opportunities within industrial heat treatment, aerospace, laboratory research, and materials testing sectors.
• Conduct technical consultations and on-site customer visits to translate client heating specifications into tailored equipment solutions.
• Manage full-cycle capital equipment and component sales—from lead qualification and technical proposal development to order close.
• Collaborate with internal teams — engineering, customer service, and production — to ensure accurate technical solutions and timely communication.
• Develop and maintain territory sales plans, forecasts, and regular reporting through CRM and Infor systems.
• Monitor market trends, competitor activity, and pricing to identify growth opportunities.
• Represent Thermcraft at industry events, trade shows, and conferences with a professional and proactive presence.
• Serve as a customer advocate internally to ensure satisfaction and build long-term partnerships.

Requirements

• Minimum 3-5 years of experience in industrial sales, specifically within heat treat, thermal processing, materials testing, or metallurgy.
• Education: Degree in Mechanical Engineering, Materials Science, or equivalent hands-on industrial experience.
• Mandatory Technical Experience: Proven experience selling or working with at least one of the following:
  • Heat treat operations or industrial thermal processing equipment.
  • Industrial furnaces, ovens, temperature control systems, or heating elements.
  • Materials testing, metallographic sample prep, or high-temperature laboratory testing instrumentation.
• Strong technical aptitude with the ability to read engineering drawings and specs for customized thermal equipment.
• Valid driver’s license and willingness to travel throughout the West Coast region.

Preferred:

• Experience selling furnaces, ovens, or heating elements to industrial or OEM customers.
• Understanding of thermal processing or materials testing applications.

The Ideal Candidate

• A self-starter who thrives on building relationships and solving customer challenges.
• Professional, organized, and detail-oriented, with a commitment to follow-through.
• Comfortable in both hands-on technical discussions and strategic sales planning.
• Understands how to balance customer needs with company profitability and delivery capability.

Thermcraft, Inc. is a leading U.S. manufacturer of industrial and laboratory furnaces, ovens, and heating elements. For over 50 years, Thermcraft has built a reputation for precision, reliability, and customer service, providing thermal solutions to customers worldwide. As part of the AECO family of companies, Thermcraft continues to grow through innovation, responsiveness, and commitment to excellence.

CORE VALUES:

· Customer Centric Teamwork.

· Get it Done, Well & Timely.

· Drama Free Work Environment.

· Be Smart Grow & Learn, Stay Smart

Thermcraft is a 100% employee-owned company and an Equal Opportunity Employer, including disability and veterans.