Technical Account Manager — NAS & Storage Solutions Expert

Exxon Mobil; Seattle (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401k matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Vision insurance

Paid time off

Employee discount

Parental leave

Referral program

Office lounge & snacks

Team vacation budget

Travel incentives

Job summary

Synology America Corp is seeking proactive Account Managers for its North America sales team. This role focuses on growing Synology’s business through product evangelism, educating existing accounts, and proactive outreach to new prospects.

As a subject matter expert on Synology hardware and software, you will identify opportunities, demonstrate solutions, and lead deployments and events across the US and Canada, collaborating with partners and internal teams.

Qualifications

• US work authorization is required.
• Associate's Degree from a two-year college is required; Bachelor’s Degree preferred.
• Two years of outbound sales or account management experience.
• Proficiency with Salesforce and Microsoft Office.

Responsibilities

• Become a subject matter expert on Synology hardware and software.
• Search for opportunities where Synology can deliver value, engage prospects, and position a solution.
• Demonstrate Synology software to an audience.
• Design and specify deployments for accounts.
• Plan, execute, present and follow up on events across the US and Canada.
• Advocate for business users and resellers to internal design teams, helping steer product development.
• Represent Synology to the channel and its customers, providing product training on deployments.
• Build relationships with current customers, identify potential new customers, and provide solutions to end users.

Skills

Outbound sales

Account management

Time management

Customer relationship building

Education

Associate's Degree

Bachelor's Degree preferred

Tools

Salesforce

Microsoft Office

NAS hardware knowledge

Cloud storage concepts

Job description

Synology America Corp is seeking proactive Account Managers for its North America sales team. This role focuses on growing Synology’s business through product evangelism, educating existing accounts, and proactive outreach to new prospects.

As a subject matter expert on Synology hardware and software, you will identify opportunities, demonstrate solutions, and lead deployments and events across the US and Canada, collaborating with partners and internal teams.