Technical Account Manager

Exxon Mobil

Seattle (WA)

On-site

USD 65,000 - 80,000

Full time

14 days+

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Benefits offered by this job

401k matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Vision insurance

Paid time off

Employee discount

Parental leave

Referral program

Office lounge & snacks

Team vacation budget

Travel incentives

Job summary

Synology America Corp is seeking proactive Account Managers for its North America sales team. This role focuses on growing Synology’s business through product evangelism, educating existing accounts, and proactive outreach to new prospects.

As a subject matter expert on Synology hardware and software, you will identify opportunities, demonstrate solutions, and lead deployments and events across the US and Canada, collaborating with partners and internal teams.

Qualifications

US work authorization is required.
Associate's Degree from a two-year college is required; Bachelor’s Degree preferred.
Two years of outbound sales or account management experience.
Proficiency with Salesforce and Microsoft Office.

Responsibilities

Become a subject matter expert on Synology hardware and software.
Search for opportunities where Synology can deliver value, engage prospects, and position a solution.
Demonstrate Synology software to an audience.
Design and specify deployments for accounts.
Plan, execute, present and follow up on events across the US and Canada.
Advocate for business users and resellers to internal design teams, helping steer product development.
Represent Synology to the channel and its customers, providing product training on deployments.
Build relationships with current customers, identify potential new customers, and provide solutions to end users.

Skills

Outbound sales

Account management

Time management

Customer relationship building

Education

Associate's Degree

Bachelor's Degree preferred

Tools

Salesforce

Microsoft Office

NAS hardware knowledge

Cloud storage concepts

Job description

Company Overview

Founded in 2000, Synology creates network-attached storage (NAS), IP surveillance solutions, and network equipment that transforms the way users manage data, conduct surveillance, and manage their network in the cloud era. Synology is committed to delivering products with forward-thinking features and best-in-class customer service.

Job Overview

Synology America Corp is looking for highly proactive and dynamic Account Managers for multiple departments in their North America sales team. All AMs will share common responsibilities centered around growing Synology’s business through product evangelism, educating existing accounts, and proactively seeking out and starting conversations with new accounts. This is not a commissioned based role. Success will be measured by quantity and quality of reciprocated engagement.

Responsibilities

Become a subject matter expert on Synology hardware and software
Search for opportunities where Synology can deliver value, engage prospects, and tactfully position a solution
Demonstrate Synology software to an audience
Design and specify deployments for accounts individually
Plan, execute, present and follow up on virtual and in-person events across the US and Canada
Advocate for business users and resellers to internal design teams, helping steer product development
Represent Synology to the channel and its customers, providing general product training and guidance on individual deployments (Reseller Channel Team)
Represent Synology to the channel and its customers, providing general product training and guidance on individual deployments (End‑User Business Development Team)
Build relationships with current customers, identify potential new customers, determine key needs, and provide solutions to end users (Business Development)

Qualifications

US work authorization (required)
Associate’s Degree from a two‑year college (required); Bachelor’s Degree preferred
Two years of relevant outbound sales calling or account management experience
Firm understanding of computer hardware components and a basic understanding of NAS
Ability to manage time and projects with minimal oversight
Proficiency in Microsoft Office
Experience using Salesforce
Basic knowledge of cloud and on‑premises storage technologies

Benefits