Technical Account Manager - IT Post-Sales & Cloud

Pacific Office Automation Inc.; Seattle (WA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Monthly car allowance

Medical/Dental/Vision/Life insurance

Matched 401k

Job summary

Pacific Office Automation is seeking a Technical Account Manager (TAM) to join our Seattle, WA team. The TAM will support our current client base post-sale, conduct network discoveries, and provide technical direction and support to ensure successful on-boarding and ongoing relationship management.

This on-site role requires coordinating with sales engineers, delivering quarterly business reviews, and fostering a trusted advisor relationship with clients while staying current on IT trends and

Qualifications

• 3-5 years experience as a Technical Account Manager.
• Bachelor's degree in Business, Computer Science, or Management Information Systems.
• Net+ Certified, MCP, MCA, MCSE, Cloud, Firewall.
• Knowledge of IT managed services, IT Project engineer, sales experience, coupled with management in a technical field.
• A good understanding of general IT operations and service management.
• Risk mitigation, security, web technologies, routing, exchange, active directory and servers.
• Cloud technologies AWS, Email, and Server migration, VPN technologies, data migration, systems integration, VMware, Hyper V, etc.
• Trips, clubs, awards, group events, team building.
• Matched 401k.
• Medical/Dental/Vision/Life insurance plans.
• Monthly car allowance.
• Compensation: $60,000-$100,000/year DOE

Responsibilities

• Support our current client base in a post-sales relationship.
• Post-sales calls and onboarding for new clients.
• Conduct network discoveries and provide technical direction and support.
• Complete quarterly business reviews with clients and sales engineers.
• Maintain a strong, trusted advisor relationship with clients and internal teams.

Skills

Technical Account Manager

IT Managed Services

Cloud technologies

Networking & Security

VMware/Hyper-V

Education

Bachelor's degree in Business/Computer Science/MIS

Tools

Net+ Certification

MCP/MCA/MCSE

Cloud Certifications

Job description

Pacific Office Automation is seeking a Technical Account Manager (TAM) to join our Seattle, WA team. The TAM will support our current client base post-sale, conduct network discoveries, and provide technical direction and support to ensure successful on-boarding and ongoing relationship management.

This on-site role requires coordinating with sales engineers, delivering quarterly business reviews, and fostering a trusted advisor relationship with clients while staying current on IT trends and