Technical Account Manager - Client Success & Growth

Trinity Valley LLC; Boston (MA); Vor Ort; USD 70.000 - 108.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan with match

Tuition reimbursement

Conferences & workshops

Zusammenfassung

Trinity Valley LLC in Boston, MA is seeking a Technical Account Manager to build and nurture key client relationships, ensure satisfaction, and drive revenue growth. You will work with sales, pre‑sales, development, and support teams to deliver technical solutions and on‑time project delivery.

The ideal candidate holds a bachelor’s degree in CS or IT, 3–5 years in a technical account management or client‑facing role in software, and strong communication and interpersonal skills.

Qualifikationen

• Bachelor's degree in CS, IT, or related field.
• 3-5 years in technical account management or client-facing role in software.
• Strong understanding of software development processes and best practices.
• Excellent communication and interpersonal skills with clients.
• Proven track record of meeting and exceeding client expectations and driving revenue growth.
• Ability to work independently and as part of a team in a fast-paced environment.

Aufgaben

• Manage and nurture key client relationships to ensure satisfaction and retention.
• Work closely with sales and pre-sales teams to understand client needs and provide technical solutions.
• Act as a primary point of contact for clients, addressing their technical inquiries and concerns.
• Collaborate with development and support teams to ensure timely delivery of projects and solutions.
• Identify opportunities for revenue growth and cross-selling related services.
• Stay up-to-date with industry trends and emerging technologies to provide our clients with cutting-edge solutions.

Kenntnisse

Communication skills

Interpersonal skills

Account management

Client-facing

Team collaboration

Ausbildung

Bachelor's degree in Computer Science, Information Technology, or related field

Jobbeschreibung

Trinity Valley LLC in Boston, MA is seeking a Technical Account Manager to build and nurture key client relationships, ensure satisfaction, and drive revenue growth. You will work with sales, pre‑sales, development, and support teams to deliver technical solutions and on‑time project delivery.

The ideal candidate holds a bachelor’s degree in CS or IT, 3–5 years in a technical account management or client‑facing role in software, and strong communication and interpersonal skills.