Technical Account Manager — SaaS Customer Success & Tech

GetJobSmart; Nashville (TN); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Vertex Valley Inc. in Nashville, TN, is seeking a full-time Technical Account Manager to manage key client relationships and ensure their technical needs are met.

You will provide technical support, drive customer satisfaction, and collaborate with sales and product teams to deliver value. A 3–5 year background in technical account management is preferred, with a BS in a technical field.

Qualifications

• Bachelor's degree in a technical field such as CS, IT, or engineering.
• 3–5 years of experience in technical sales or account management.
• Strong knowledge of software solutions and industry standards.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Manage and nurture key client relationships and ensure tech needs are met.
• Provide technical support and guidance to clients to maximize software value.
• Collaborate with sales and product teams for seamless delivery of solutions.

Skills

Client relationships

Technical support

Data analysis

Project management

Communication

Team collaboration

Education

Bachelor's degree in CS/IT/Engineering

Tools

CRM software

Development tools

Project management software

Job description

Vertex Valley Inc. in Nashville, TN, is seeking a full-time Technical Account Manager to manage key client relationships and ensure their technical needs are met.

You will provide technical support, drive customer satisfaction, and collaborate with sales and product teams to deliver value. A 3–5 year background in technical account management is preferred, with a BS in a technical field.