Technical Account Manager

GetJobSmart; United States; Remote; USD 90,000 - 133,000; Full time

Benefits offered by this job

Health insurance

Employer‑matched retirement plans

Tuition reimbursement for professional

Job summary

Flint Prime LLC in the United States is seeking a Technical Account Manager for a fully remote, full-time role. You will bridge our technology with clients, manage relationships, provide technical support, and ensure solutions meet client needs, coordinating with engineering and sales teams.

This position offers a salary range of $90,000 to $133,351 and a comprehensive benefits package, including health insurance, employer‑matched retirement plans, and tuition reimbursement for professional

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 3+ years of experience in a technical account management role.
• Familiarity with fintech or financial services is a plus.

Responsibilities

• Manage client relationships and ensure high satisfaction levels
• Provide technical expertise and guidance to clients
• Coordinate between clients and internal teams to resolve issues
• Develop and maintain client documentation and training materials
• Monitor client performance and provide regular reports and feedback

Skills

Client relationships

Technical guidance

CRM systems

Communication skills

Independent work

Project management

Education

Bachelor's degree in Computer Science / IT

Tools

CRM software

Job description

Flint Prime LLC, a fintech startup, seeks a Technical Account Manager to join our team. This remote role involves bridging our technology with clients, ensuring smooth integration and support. The position offers full-time employment with a salary range of $90,000 to $133,351.

As Technical Account Manager, you'll manage client relationships, provide technical support, and ensure our solutions meet client needs. You'll coordinate with engineering and sales teams to address client inquiries and issues. Your tasks will include developing and maintaining client documentation, and tracking client satisfaction.

You’ll work remotely with our team in the United States. The workplace is collaborative, with opportunities for professional growth and development. The city and state are not specified, but the role is fully remote.

The salary range for this position is $90,000 to $133,351, which is competitive within the industry.

Employees can expect a comprehensive benefits package.

• Health insurance, which covers a wide range of medical services and prescriptions, as well as dental and vision care.
• Retirement plans offer a generous employer match, encouraging long-term savings and financial security.
• Professional development opportunities are available, such as tuition reimbursement for advanced courses or certifications, and access to online learning platforms and workshops.

While the job description does not provide specific details about these benefits, it is implied that they are part of the overall compensation package.

To excel in this role, you should have a bachelor's degree in a technical field or equivalent experience. You should have strong communication and interpersonal skills, with experience in client relationship management. Familiarity with fintech or financial services is a plus.

• Manage client relationships and ensure high satisfaction levels
• Provide technical expertise and guidance to clients
• Coordinate between clients and internal teams to resolve issues
• Develop and maintain client documentation and training materials
• Monitor client performance and provide regular reports and feedback

• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in a technical account management role
• Strong understanding of fintech and financial services
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects
• Experience with CRM systems and client-facing software is a plus