Account Manager

Triad Technologies, LLC; Maumee (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Triad Technologies, LLC in Maumee, OH is seeking an Account Manager to nurture client relationships, drive sales, and apply technical knowledge to tailor solutions.

You will manage full sales cycles, deliver product demonstrations, collaborate with engineering and product teams, and report on forecasts using CRM. The role requires 5+ years in technical sales and a degree in engineering or business, with travel as needed.

Qualifications

• Bachelor's or 2 year technical degree preferred.
• 5+ years in technical sales or account management.
• Strong technical aptitude to explain complex solutions.
• Proven track record of meeting sales targets.
• Excellent communication, organization, negotiation, and presentation skills.
• Ability to travel to meet clients as needed.
• Ability to read technical documents such as spec sheets.

Responsibilities

• Develop and maintain strong relationships with existing clients.
• Identify and develop prospective customers.
• Manage the entire sales cycle from prospecting to closing opportunities.
• Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.
• Conduct product demonstrations and presentations to showcase value propositions.
• Collaborate with engineering, inside sales, and product teams to ensure optimal solutions.
• Lead efforts to analyze customer/market data to identify opportunities for sales and margin growth.
• Collaborate with vendors for pricing, training, and onsite support.
• Negotiate contracts and pricing in line with company policies.
• Stay updated on industry trends and emerging technologies.
• Provide post-sales support and ensure customer satisfaction.
• Use CRM to track and report sales performance, forecasts, and key account activities.

Skills

Technical sales

Account management

CRM proficiency

Communication

Negotiation

Presentation

Problem-solving

Travel flexibility

Reading technical docs

Education

Bachelor's or 2 Year Technical degree in Engineering, Business, or related field

Tools

CRM (RubberTree)

SalesForce

Microsoft Office

Power BI

Job description

The Account Manager is responsible for managing client relationships, driving sales, and providing technical expertise to support customers in selecting the right solutions. This is a full-time position, M - F.

• Develop and maintain strong relationships with existing clients.
• Identify and develop prospective customers.
• Manage the entire sales cycle from prospecting to closing opportunities.
• Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.
• Conduct product demonstrations and presentations to showcase value propositions.
• Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.
• Lead the efforts to analyze customer/market data to identify business opportunities that drive sales and margin growth.
• Collaborate with vendors to ensure customer specific pricing, vendor training, and onsite support.
• Negotiate contracts and pricing agreements in alignment with company policies and goals.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Provide post-sales support and ensure customer satisfaction.
• Use CRM to track and report sales performance, forecasts, and key account activities.
• Other duties as assigned.

Qualifications

• Bachelor's or 2 Year Technical degree in Engineering, Business, or a related field preferred.
• 5+ years of experience in technical sales, account management, or a related role preferred.
• Strong technical aptitude with the ability to understand and explain complex solutions.
• Proven track record of achieving or exceeding sales targets.
• Excellent communication, organization, negotiation, and presentation skills.
• Ability to build and maintain long-term customer relationships.
• Proficiency in CRM software such as RubberTree, SalesForce, Microsoft Office Suite, and Power BI.
• Desire and ability to acquire and apply new knowledge of the industry.
• Highly driven and self-motivated with strong problem-solving skills.
• Ability to travel as needed to meet with clients.
• Ability to read technical documents such as spec sheets, engineered drawings, etc.