Technical Account Manager

Linden South Solutions; Los Angeles (CA); Presencial; USD 80 000 - 121 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) match

Tuition reimbursement

Access to online courses

Resumo da oferta

Linden South Solutions in Los Angeles, CA is seeking a Technical Account Manager to manage client relationships and ensure our software solutions meet unique needs. This full-time role offers a salary range of $80,000 to $120,987 and a modern, collaborative workplace.

You will coordinate with development and sales teams, provide technical support, and deliver regular project updates. A Bachelor's degree in CS or related field and strong communication skills are required, with a focus on customer

Qualificações

• Bachelor's degree in a related field or equivalent experience.
• Proven experience as a Technical Account Manager or similar role in the software industry.
• Strong understanding of our software solutions and industry trends.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities effectively.
• Strong problem-solving and analytical skills.

Responsabilidades

• Manage and maintain key client relationships to ensure high levels of satisfaction and retention.
• Act as the primary point of contact for technical issues and queries from clients.
• Collaborate with the sales and development teams to ensure our software solutions align with client needs.
• Provide regular updates and reports on client projects and performance.
• Identify opportunities for product enhancements and improvements based on client feedback.
• Participate in product demos and training sessions to showcase our software solutions.

Conhecimentos

Client relationships

Technical account management

Account management

Communication skills

Problem-solving

Project coordination

Formação académica

Bachelor's degree in computer science or related field

Descrição da oferta de emprego

Linden South Solutions is seeking a Technical Account Manager to join our Los Angeles, CA office. In this role, you will manage and nurture client relationships, ensuring our software solutions meet unique needs. This is a full-time position with a salary range of $80,000 to $120,987.

As a Technical Account Manager, you will manage client accounts, provide technical support, and ensure software solutions meet client requirements. You will also coordinate with development teams to address client issues and implement improvements.

You will work in our Los Angeles, CA office, collaborating with a team of software developers, support staff, and other account managers. Our workplace is modern and equipped with the latest technology to support our work.

The salary range for this position is $80,000 to $120,987, providing a competitive compensation package that reflects the responsibilities and value of the role. In addition to the base salary, employees are eligible for comprehensive health insurance plans that cover medical, dental, and vision care, ensuring their well-being and that of their families. The company also offers robust retirement plans, including a 401(k) match, to help employees save for their future. Furthermore, professional development opportunities are available, such as tuition reimbursement and access to online courses, to help employees grow in their careers. The role is full-time, requiring a standard 40-hour workweek, Monday through Friday. The position offers a stable work environment with a dedicated team, clear career progression paths, and a culture that values employee satisfaction and work-life balance.

To be successful in this role, you should have a bachelor's degree in computer science, software engineering, or a related field. Experience in technical account management or client services is required. Strong communication and problem-solving skills are essential.

The application deadline is set for November 23, 2026.

What you will do:

1. Manage and maintain key client relationships to ensure high levels of satisfaction and retention.
2. Act as the primary point of contact for technical issues and queries from clients.
3. Collaborate with the sales and development teams to ensure our software solutions align with client needs.
4. Provide regular updates and reports on client projects and performance.
5. Identify opportunities for product enhancements and improvements based on client feedback.
6. Participate in product demos and training sessions to showcase our software solutions.

What we need:

1. Bachelor's degree in a related field or equivalent experience.
2. Proven experience as a Technical Account Manager or similar role in the software industry.
3. Strong understanding of our software solutions and industry trends.
4. Excellent communication and interpersonal skills.
5. Ability to manage multiple projects and priorities effectively.
6. Strong problem-solving and analytical skills.