Technical Account Manager

Vertex Elite LLC; El Paso (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Training programs

Wellness program

Gym membership

Job summary

Vertex Elite LLC, an established company delivering advanced engineering solutions in El Paso, TX, is seeking a Technical Account Manager. This full-time role involves managing key client relationships, providing technical support, and coordinating with engineering teams to address client needs.

Candidates should have a bachelor's degree in engineering or related field and at least five years in technical account management.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in a technical account management role, preferably within the engineering or technology sector.
• Strong understanding of technical products and services, with a focus on engineering solutions.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proven track record of meeting and exceeding client expectations.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in project management tools and software.
• Strong problem-solving skills and the ability to think strategically.

Responsibilities

• Manage and maintain key client relationships for Vertex Elite LLC's engineering solutions.
• Provide technical expertise to clients, assisting them with the implementation and optimization of our products and services.
• Collaborate with the sales team to ensure smooth transitions and successful client onboarding.
• Monitor client satisfaction and address any issues or concerns promptly.
• Stay up-to-date with industry trends and developments to provide valuable insights to clients.
• Participate in sales meetings and presentations to demonstrate the value of our solutions.
• Provide regular reports and updates to the management team on client performance and satisfaction.

Skills

Client relationships

Technical account mgmt

Communication skills

Problem solving

Teamwork

Project management

Strategic thinking

Education

Bachelor's degree in Engineering, Computer Science, or a related field

Job description

Vertex Elite LLC, a established company of advanced engineering solutions, is seeking a Technical Account Manager in El Paso, TX. This full-time position offers a salary range of $90,000 to $149,868 and is open until November 23, 2026.

As a Technical Account Manager, you will manage key client relationships, provide technical support, and ensure clients receive the best possible service. You will also coordinate with engineering teams to address client needs and resolve technical issues.

You will work in a collaborative team environment at our office in El Paso, TX. The role involves regular interaction with clients, engineers, and other team members to ensure smooth project execution and client satisfaction.

The salary range for this position is $90,000 to $149,868, reflecting a competitive compensation package that varies based on experience and performance. In addition to the base salary, employees are eligible for comprehensive health insurance plans that cover medical, dental, and vision care, as well as prescription medications. The company also offers a robust retirement plan, including a 401(k) with a generous employer match, to help employees save for their future. Professional development opportunities are abundant, with access to training programs, workshops, and certifications that align with the employee's career goals. Furthermore, the company provides a wellness program that includes gym memberships, nutrition counseling, and mental health resources to support a healthy work-life balance.

To be successful in this role, you should have a bachelor's degree in engineering or a related field. Experience in technical account management or client relationship management is required. Strong communication and problem-solving skills are essential.

Responsibilities

• Manage and maintain key client relationships for Vertex Elite LLC's engineering solutions.
• Provide technical expertise to clients, assisting them with the implementation and optimization of our products and services.
• Collaborate with the sales team to ensure smooth transitions and successful client onboarding.
• Monitor client satisfaction and address any issues or concerns promptly.
• Stay up-to-date with industry trends and developments to provide valuable insights to clients.
• Participate in sales meetings and presentations to demonstrate the value of our solutions.
• Provide regular reports and updates to the management team on client performance and satisfaction.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in a technical account management role, preferably within the engineering or technology sector.
• Strong understanding of technical products and services, with a focus on engineering solutions.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proven track record of meeting and exceeding client expectations.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in project management tools and software.
• Strong problem-solving skills and the ability to think strategically.