Technical Account Manager

Birch Grove Inc.; El Paso (TX); On-site; USD 80,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Birch Grove Inc. in El Paso, TX, is seeking a Technical Account Manager to join our full-time team. You will manage key accounts, align client needs with technical solutions, and coordinate with sales and engineering teams to ensure client success.

The ideal candidate has a Bachelor's degree in a relevant field and at least 5 years of technical sales or account management experience, with strong communication and organization skills. On-site office with benefits included.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years of experience in technical sales or account management.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Managing key accounts.
• Developing and maintaining strong relationships with clients.
• Understanding client business needs and providing technical solutions.
• Monitoring client satisfaction and addressing issues.

Skills

Account management

Client relationship building

Communication

Problem solving

Education

Bachelor's degree

Tools

CRM software

Job description

Birch Grove Inc., a leading software company based in El Paso, Texas, is seeking a Technical Account Manager to join our full-time team. This role offers the opportunity to work with cutting-edge technology and collaborate with a diverse group of professionals. As a Technical Account Manager, you will be responsible for managing key accounts and ensuring our clients receive the best possible service.

In this role, you will be responsible for managing key accounts and ensuring our clients receive the best possible service. Your day-to-day activities will include developing and maintaining strong relationships with clients, understanding their business needs, and providing technical solutions that meet those needs. You will also be responsible for monitoring client satisfaction and addressing any issues that may arise.

The Technical Account Manager will work closely with the sales and technical teams in El Paso, Texas. You will be part of a dynamic and supportive environment that encourages professional growth and development. The workplace is collaborative and fosters a culture of innovation and excellence.

The annual salary for this position ranges from $80,000 to $119,372, offering a competitive compensation package. The role involves managing daily operations, coordinating with cross-functional teams, and ensuring adherence to company policies and procedures. The ideal candidate will have a bachelor's degree in a relevant field, typically 3-5 years of experience in a similar role, and strong organizational skills. The workplace is a modern office environment equipped with essential tools such as computers, project management software, and communication platforms. Benefits may include health insurance, retirement plans, and professional development opportunities. The position requires a proactive approach, problem-solving skills, and the ability to meet tight deadlines. The candidate will also need to be detail-oriented and have excellent time management skills to effectively balance multiple responsibilities.

To excel in this role, you should have a degree in a relevant field, such as computer science or engineering. You should also have a minimum of 5 years of experience in a technical sales or account management role. Strong communication and interpersonal skills are essential, as is the ability to work independently and as part of a team. You should also be familiar with software development processes and have a good understanding of our company's products and services.

The posting is valid through [valid_through].

Responsibilities

• Managing key accounts


• Developing and maintaining strong relationships with clients


• Understanding their business needs


• Providing technical solutions


• Monitoring client satisfaction


• Addressing any issues that may arise

Qualifications

• Degree in a relevant field


• Minimum of 5 years of experience in technical sales or account management


• Strong communication and interpersonal skills


• Ability to work independently and as part of a team


• Familiarity with software development processes


• Good understanding of the company's products and services

Benefits

• Benefits may include health insurance, retirement plans, and professional development opportunities.