Engineering Solutions TAM | Client Success & Tech Advocate

Vertex Elite LLC; El Paso (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Training programs

Wellness program

Gym membership

Job summary

Vertex Elite LLC, an established company delivering advanced engineering solutions in El Paso, TX, is seeking a Technical Account Manager. This full-time role involves managing key client relationships, providing technical support, and coordinating with engineering teams to address client needs.

Candidates should have a bachelor's degree in engineering or related field and at least five years in technical account management.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in a technical account management role, preferably within the engineering or technology sector.
• Strong understanding of technical products and services, with a focus on engineering solutions.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proven track record of meeting and exceeding client expectations.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in project management tools and software.
• Strong problem-solving skills and the ability to think strategically.

Responsibilities

• Manage and maintain key client relationships for Vertex Elite LLC's engineering solutions.
• Provide technical expertise to clients, assisting them with the implementation and optimization of our products and services.
• Collaborate with the sales team to ensure smooth transitions and successful client onboarding.
• Monitor client satisfaction and address any issues or concerns promptly.
• Stay up-to-date with industry trends and developments to provide valuable insights to clients.
• Participate in sales meetings and presentations to demonstrate the value of our solutions.
• Provide regular reports and updates to the management team on client performance and satisfaction.

Skills

Client relationships

Technical account mgmt

Communication skills

Problem solving

Teamwork

Project management

Strategic thinking

Education

Bachelor's degree in Engineering, Computer Science, or a related field

Job description

Vertex Elite LLC, an established company delivering advanced engineering solutions in El Paso, TX, is seeking a Technical Account Manager. This full-time role involves managing key client relationships, providing technical support, and coordinating with engineering teams to address client needs.

Candidates should have a bachelor's degree in engineering or related field and at least five years in technical account management.