Technical Account Manager

Vertex West Group; Boston (MA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer matching

Professional development opportunities

Tuition reimbursement

Mentorship programs

Performance-based bonuses

Flexible work arrangements

Paid time off

Wellness programs

Job summary

Vertex West Group in Boston, MA seeks a motivated Technical Account Manager to lead key client relationships and drive sales growth. This full-time role emphasizes understanding client needs and delivering tailored technical solutions to ensure successful projects.

The T.A.M. will coordinate with clients, engineers, and sales teams, fostering collaboration in a dynamic Boston environment. A technical degree plus 3–5 years in technical sales or account management are preferred.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• Experience in technical sales or account management.
• Strong communication and relationship-building skills.
• Familiarity with technical solutions and services is a plus.

Responsibilities

• Manage key client relationships and ensure client satisfaction.
• Provide technical support and guidance to clients.
• Drive sales growth by identifying new opportunities and upselling existing clients.
• Develop and maintain strong relationships with key stakeholders.
• Monitor client projects and provide regular updates to management.
• Collaborate with the sales and marketing teams to promote our products and services.

Skills

Communication skills

Interpersonal skills

Technical product knowledge

Project management

Sales acumen

Education

Bachelor's degree in a technical field

Job description

Vertex West Group, a established company of technical solutions and services, is seeking a motivated Technical Account Manager in Boston, MA. This full-time position offers a salary range of $60,000 to $82,083. The Technical Account Manager will manage key client relationships, ensuring client satisfaction, and driving sales growth.

The Technical Account Manager will work closely with clients to understand their needs and provide tailored solutions. You will be the primary point of contact for your assigned clients, building strong relationships and ensuring their technical projects are successful.

The Technical Account Manager will be part of a team in Boston, MA. The workplace is in a dynamic environment, fostering collaboration and innovation. The city offers a vibrant atmosphere with plenty of amenities and attractions.

The salary range for this position is $60,000 to $82,083, reflecting the company's commitment to competitive compensation. Benefits include comprehensive health insurance that covers a wide range of medical services, retirement plans with employer matching contributions, and professional development opportunities such as workshops, seminars, and online courses. The company values employee growth and actively supports career advancement through mentorship programs, tuition reimbursement, and performance-based bonuses. Additionally, employees enjoy flexible work arrangements, paid time off, and access to wellness programs, demonstrating the company's dedication to fostering a healthy and balanced work-life.

The Technical Account Manager should have a bachelor's degree in a related field. Experience in technical sales or account management is required. Strong communication and relationship-building skills are essential. Familiarity with technical solutions and services is a plus.

Vertex West Group is committed to fostering a diverse and inclusive workplace, and as such, is an equal opportunity employer. This means that all qualified candidates will be considered for the position without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

What You Will Do:

• Manage key client relationships and ensure client satisfaction
• Provide technical support and guidance to clients
• Drive sales growth by identifying new opportunities and upselling existing clients
• Develop and maintain strong relationships with key stakeholders
• Monitor client projects and provide regular updates to management
• Collaborate with the sales and marketing teams to promote our products and services

What You Bring:

• A bachelor's degree in a technical field or equivalent experience
• 3-5 years of experience in a technical sales or account management role
• Strong understanding of technical products and services
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks effectively
• Proven track record of driving client satisfaction and sales growth