Technical Account Manager

GetJobSmart; Columbus (OH); Hybrid; USD 60,000 - 84,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Job summary

Harbor Elite Group in Columbus, OH is seeking a Technical Account Manager to manage client relationships, drive sales growth, and ensure client satisfaction. The role is full-time with hybrid work options and a salary range of $60,000 to $83,974.

This position requires a bachelor’s degree in a related field and 3+ years in account management or technical sales, with experience in logistics software considered a plus.

Qualifications

• Bachelor's degree in a related field.
• 3+ years of experience in account management or technical sales.
• Strong communication skills.
• Experience with logistics software is a plus.

Responsibilities

• Develop and maintain strong relationships with key clients to understand their needs and provide tailored solutions.
• Manage the account lifecycle from onboarding to renewal, ensuring customer satisfaction and loyalty.
• Drive sales growth by identifying opportunities and developing strategies to meet client objectives.
• Provide technical expertise and support to clients, ensuring they are able to maximize the value of our solutions.
• Collaborate with cross-functional teams to deliver high-quality services and solutions to clients.

Skills

Client relationships

Sales

Communication

Account management

Technical sales

Education

Bachelor's degree

Tools

Logistics software

Job description

Harbor Elite Group seeks a Technical Account Manager in Columbus, OH, for a FULL_TIME position. You will manage client relationships, ensure satisfaction, and drive sales growth. The salary range is $60,000 - $83,974.

Daily tasks include coordinating with clients to address technical issues, providing product training, and monitoring service performance. You will also develop sales strategies and maintain accurate records of client interactions.

In this role, you'll collaborate closely with a diverse team of technical experts and sales professionals, fostering a dynamic and innovative work environment. The office is situated in Columbus, Ohio, offering a vibrant and progressive workplace atmosphere. Additionally, there are opportunities for remote work, providing flexibility and the ability to work from home, depending on the specific needs and preferences of the role. This hybrid work arrangement allows for a balanced lifestyle, combining the benefits of in-office collaboration with the convenience of remote work.

The annual salary range for this position is between $60,000 and $83,974, providing a competitive compensation package. Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the company offers robust retirement plans, such as a 401(k) with matching contributions, to help employees save for their future. Professional development opportunities are also available, allowing employees to enhance their skills and advance their careers within the organization.

Requirements include a bachelor's degree in a related field, 3+ years of experience in account management or technical sales, and strong communication skills. Experience with logistics software is a plus.

• Develop and maintain strong relationships with key clients to understand their needs and provide tailored solutions.
• Manage the account lifecycle from onboarding to renewal, ensuring customer satisfaction and loyalty.
• Drive sales growth by identifying opportunities and developing strategies to meet client objectives.
• Provide technical expertise and support to clients, ensuring they are able to maximize the value of our solutions.
• Collaborate with cross-functional teams to deliver high-quality services and solutions to clients.
• Bachelor's degree in Business, Engineering, or a related field.
• Minimum of 5 years of experience in a technical sales or account management role within the logistics industry.
• Strong understanding of the logistics and supply chain industry.
• Excellent communication and interpersonal skills.
• Proven track record of meeting and exceeding sales targets.