Key Account Manager Logistics

Bizerba USA Inc; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Bizerba USA Inc is seeking a Key Account Manager – Logistics to drive business growth across the U.S. market. You will identify and develop new business opportunities in sectors like e-commerce and logistics automation. This role combines strategic account management with consultative selling, working closely with engineering and sales teams. Ideal candidates have proven experience in key account management, strong communication skills, and a solid understanding of supply chain operations. Join us in delivering innovative logistics solutions.

Qualifications

• Proven experience in key account management or solution sales within logistics.
• Strong understanding of supply chain operations and warehouse processes.
• Ability to manage complex sales cycles with multiple stakeholders.

Responsibilities

• Identify and pursue new business opportunities in logistics.
• Build and maintain a robust sales pipeline.
• Achieve and exceed revenue and booking targets.
• Analyze customer operations for tailored solutions.
• Maintain customer satisfaction and retention.

Skills

Key account management

Business development

Consultative selling

Technical solution development

Strong communication skills

Negotiation skills

Presentation skills

Job description

We are seeking a results-driven Key Account Manager – Logistics to drive business growth across the U.S. market. In this role, you will identify, develop, and close new business opportunities within e-commerce, parcel distribution, industrial, and supply chain automation sectors. You will act as a trusted advisor to customers, translating operational challenges into tailored, technically sound logistics and material handling solutions. You'll work with large, complex operations—including logistics warehouse integrators—and deliver value through solutions such as weighing, inspection, labeling, and vision systems. This role combines strategic account management, consultative selling, and technical solution development, requiring close collaboration with sales, engineering, and consulting teams.

Your Tasks

• Identify and pursue new business opportunities within logistics, parcel, warehouse automation, and industrial sectors
• Build, manage, and maintain a robust sales pipeline through prospecting, networking, and outbound outreach
• Achieve and exceed revenue and booking targets within the assigned territory
• Drive consistent deal execution from lead generation through contract closure
• Develop and maintain strong relationships with key decision-makers across large, multi-site operations
• Act as the primary point of contact throughout the customer lifecycle
• Identify opportunities to expand existing accounts and increase revenue
• Ensure high levels of customer satisfaction, retention, and long-term partnership
• Analyze customer operations, including throughput, layout, and processes
• Understand supply chain challenges and operational needs
• Translate customer requirements into tailored logistics, automation, and technology solutions
• Recommend appropriate equipment and system configurations (weighing, inspection, labeling, vision systems)
• Design and present customized solutions aligned with customer objectives
• Collaborate with sales and engineering to develop optimized system layouts
• Align internal resources to ensure solutions meet both customer requirements and company standards
• Create high-quality proposals, presentations, and technical documentation
• Support onboarding and implementation of new clients to ensure seamless delivery
• Lead client meetings, product demonstrations, trials, and presentations
• Engage stakeholders across engineering, operations, and procurement functions
• Prepare proposals, negotiate commercial terms, and close contracts
• Conduct market and customer research to identify trends, opportunities, and competitive positioning
• Stay informed on logistics automation trends, parcel operations, and competitor activity
• Maintain strong knowledge of company solutions, applications, and value proposition
• Provide insights to enhance go-to-market strategies and overall sales performance
• Contribute market feedback to support product development and continuous improvement

Your Profile

• Proven experience in key account management, business development, or solution sales within logistics, intralogistics, or automation
• Established network of contacts and relationships within logistics, parcel sortation, warehouse automation, and systems integrator industries required.
• Strong understanding of supply chain operations, warehouse processes, or parcel distribution
• Experience selling or supporting technical solutions or systems (e.g., automation, material handling, inspection, or vision systems)
• Demonstrated ability to manage complex sales cycles and engage multiple stakeholders
• Excellent communication, negotiation, and presentation skills
• Ability to translate technical requirements into commercial solutions
• Self-driven, results-oriented, and comfortable working in a dynamic, growth-focused environment