Technical Account Manager

GetJobSmart; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Pinnacle Pacific Corp. in Louisville, KY is seeking a Technical Account Manager to manage key client relationships, provide technical support, and oversee the implementation of logistics solutions.

This office-based role emphasizes collaboration within a growth-minded team and offers a competitive compensation package and comprehensive benefits. Bachelor's in Business or Supply Chain, 3–5 years in a technical account management role in logistics, plus solid SCM software knowledge and excellent

Qualifications

• Bachelor's degree in Business, Supply Chain Management, or a related field.
• 5+ years of experience in a technical account management role within logistics or supply chain industry.
• Proven track record of managing and growing client accounts.
• Strong technical skills and knowledge of supply chain management software and tools.
• Excellent communication and interpersonal skills to build and maintain client relationships.

Responsibilities

• Manage key client accounts, ensuring satisfaction and retention.
• Develop and maintain strong relationships with clients to understand needs and provide tailored solutions.
• Oversee the implementation and optimization of logistics and SCM solutions.
• Collaborate with cross-functional teams to drive project success and deliver exceptional service.
• Stay updated with industry trends and best practices to continuously improve offerings.
• Provide technical expertise and support to clients to achieve business objectives.

Skills

Client management

Communication skills

Cross-functional collab

SCM software

Education

Bachelor's degree in Business or SCM

Tools

SCM software

Job description

Pinnacle Pacific Corp. is seeking a Technical Account Manager in Louisville, KY, for a FULL_TIME position with a negotiable salary. The role involves working with diverse clients to optimize supply chain operations and drive business success.

The Technical Account Manager will manage client relationships, provide technical support, and ensure the successful implementation of logistics solutions. This includes coordinating with internal teams to address client needs and resolve issues.

The Technical Account Manager will work in an office setting in Louisville, KY, as part of a collaborative and inclusive team. The environment encourages growth and development, with a focus on delivering top-notch services.

The salary for this position is negotiable, reflecting the company's commitment to fair compensation and recognizing the value of the candidate's skills and experience. In addition to the base salary, employees are eligible for a comprehensive benefits package that includes health insurance, retirement plans, and professional development opportunities. The health insurance covers a wide range of medical services, ensuring that employees and their families have access to quality healthcare. The retirement plans offer various investment options, allowing employees to save for their future and build a secure financial foundation. Professional development opportunities are also abundant, with access to training programs, workshops, and courses that help employees enhance their skills and advance their careers.

The Technical Account Manager must have a bachelor's degree in a related field and 3-5 years of experience in account management or a similar role. Experience with logistics and supply chain management is required.

What you will do:

1. Manage key client accounts, ensuring their satisfaction and retention.
2. Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
3. Oversee the implementation and optimization of our logistics and supply chain management solutions.
4. Collaborate with cross-functional teams to drive project success and deliver exceptional service.
5. Stay updated with industry trends and best practices to continuously improve our offerings.
6. Provide technical expertise and support to our clients, ensuring they achieve their business objectives.

What we need:

1. Bachelor's degree in Business, Supply Chain Management, or a related field.
2. 5+ years of experience in a technical account management role within the logistics or supply chain industry.
3. Proven track record of successfully managing and growing client accounts.
4. Strong technical skills and knowledge of supply chain management software and tools.
5. Excellent communication and interpersonal skills to build and maintain client relationships.
6. Ability to work collaboratively in a team environment and drive projects to successful completion.