Account Manager

Trig Solutions; Columbus (OH); On-site; USD 60,000 - 70,000; Full time

Job summary

Trig Solutions in Columbus, OH seeks an Account Manager – Training & Leadership Development. This full-time onsite role focuses on client relations, sales, and leadership growth. No prior B2B experience is required; you will receive hands-on training and mentorship to build lasting client partnerships.

You will manage relationships, identify growth opportunities, collaborate with internal teams, and participate in ongoing training to advance into leadership roles.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused mindset and ability to build relationships.
• Strong organizational skills and problem-solving abilities.
• Positive attitude, strong work ethic, and willingness to learn.
• Ability to work independently and contribute to a collaborative team.
• Goal-oriented mindset with an interest in business, sales, and development.
• Experience in retail, hospitality, customer service or similar roles welcomed.
• Account management or B2B experience is a plus, but not required.

Responsibilities

• Build and maintain strong, professional relationships with business clients.
• Serve as a point of contact for client questions, needs, and ongoing account support.
• Identify opportunities to strengthen client relationships and grow existing accounts.
• Communicate with clients to understand goals and recommend solutions.
• Support account retention, client outreach, and business development initiatives.
• Collaborate with internal teams to ensure a positive client experience and outcomes.
• Monitor account activity and follow up with clients for growth opportunities.
• Participate in ongoing training focused on account management, sales, and leadership development.
• Develop skills to take on additional responsibilities and advance into leadership.

Skills

Communication skills

People skills

Customer focus

Problem solving

Organizational skills

Learning mindset

Independent work

Sales interest

Job description

Account Manager - Training & Leadership Development

Location: Columbus, OH

Employment Type: Full-Time, Onsite

Compensation: $60,000–$70,000 annually

Position Overview

We are seeking a motivated, people-oriented Account Manager to join our growing team in Columbus, Ohio. This opportunity is ideal for individuals looking to build a career in account management, client relations, sales, and business leadership.

No previous B2B experience is required. We provide hands-on training and mentorship to help you develop the skills needed to build strong client relationships, support business growth, and identify opportunities to expand accounts.

This is an excellent opportunity for someone who enjoys working with people, solving problems, and developing professionally in a fast-paced business environment. Successful team members will have opportunities to take on additional responsibilities and progress into leadership and management roles based on performance.

Key Responsibilities

• Build and maintain strong, professional relationships with business clients.
• Serve as a point of contact for client questions, needs, and ongoing account support.
• Identify opportunities to strengthen client relationships, improve client satisfaction, and grow existing accounts.
• Communicate with clients to understand their goals and recommend appropriate solutions.
• Support account retention, client outreach, and business development initiatives.
• Collaborate with internal teams to ensure a positive client experience and successful account outcomes.
• Monitor account activity, follow up with clients, and help identify opportunities for continued business growth.
• Participate in ongoing training focused on account management, sales, communication, and leadership development.
• Develop the skills needed to take on additional responsibilities and advance into leadership opportunities.

Qualifications

• Strong communication and interpersonal skills.
• A customer-focused mindset and an interest in building lasting professional relationships.
• Strong organizational skills, attention to detail, and problem-solving abilities.
• A positive attitude, strong work ethic, and willingness to learn.
• Ability to work independently and contribute to a collaborative team.
• Goal-oriented mindset with an interest in business, sales, and professional development.
• Previous experience in retail, hospitality, customer service, sales, athletics, or other people-focused environments is welcome.
• Previous account management or B2B experience is a plus, but not required.

We are committed to developing talent from within. Team members receive hands-on training, mentorship, and practical experience to build a strong foundation in account management, client relations, business operations, and leadership.

As you develop your skills and demonstrate strong performance, you may have opportunities to take on greater responsibilities and advance into management positions.